Lily Voss
Harrison,OH
Summary
Detail-oriented professional with a background in food service, known for conflict resolution skills. Committed to maintaining high food safety standards while ensuring exceptional customer experiences through attentive service. Always willing to do anything that involves helping those around me. A sucker for volunteering and putting smiles on people's faces in order to make their day.
Overview
3
3
years of professional experience
Work History
Waitress
Skyline Chili
Harrison, Ohio
10.2022 - Current
- Took and processed orders accurately using point-of-sale system.
- Maintained cleanliness of tables and dining area throughout shifts.
- Delivered food and beverages promptly to guests' tables.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with kitchen staff to coordinate meal preparation and timing.
- Educated customers on menu items and daily specials with enthusiasm.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely, and kept spaces clean to protect customers from foodborne illness, and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks, itemizing total meal costs and taxes.
Education
Bachelor of Science - Criminal Justice
Xavier University
Cincinnati, OH05-2029
High School Diploma -
Roger Bacon High School
Cincinnati, OH05-2025
Skills
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Public speaking
- Food safety
- Basic math
- Table-side service
- Meal recommendations
- Strong multitasking
- Hospitality and accommodation
- Menu recommendations
- Communication skills
- Community outreach
- Volunteer coordination
- Ohio Driver's license
- Organized and efficient
Affiliations
- Babysitting since the seventh grade, so very well with kids as well.
- Involved in Community Outreach in high school and lead my school's local food pantry.
Timeline
Waitress
Skyline Chili
10.2022 - Current
Bachelor of Science - Criminal Justice
Xavier University
High School Diploma -
Roger Bacon High School