Lily Wideman-Kernz
ELPASO,TX
Summary
Customer service-driven professional with experience providing top-notch assistance to facility guests. Solution-driven and nimble in thinking outside the box to provide assistance to all guests. Adept at anticipating needs and maintaining a positive, welcoming atmosphere, I am eager to transfer my strong work ethic and meticulous approach to a front desk role.
Overview
1
1
year of professional experience
Work History
Service Attendant
Carranor Hunt and Polo Club
Perrysburg, OH
10.2025 - 07.2026
- Assisted guests with inquiries and provided excellent customer service.
- Set up and arranged equipment for events and activities.
- Maintained cleanliness of club facilities and event areas.
- Collaborated with kitchen staff to fulfill guest orders efficiently.
- Served food and beverages during club events, ensuring timely delivery.
- Set up tables and chairs for events and meetings as required.
- Monitored inventory levels of supplies and reported shortages promptly.
- Followed safety and sanitation guidelines to ensure a safe environment.
- Supported team members during busy periods by assisting with tasks as needed.
- Processed returns and exchanges according to company policy.
- Replenished paper goods such as napkins, straws, cups throughout shift.
- Organized merchandise displays to draw attention to sales and promotional items.
- Handled customer complaints promptly to ensure satisfaction and maintain positive relationships.
- Stocked shelves with new inventory on a daily basis.
- Assisted maintaining cleanliness of facility by reducing waste and cleaning tasks.
- Ushered guests to appropriate seats and enthusiastically provided directional guidance throughout facility.
- Observed patron conduct and quickly granted assistance when necessary.
Education
Perrysburg High School
Perrysburg, OHSkills
- Customer service
- Event coordination
- Equipment setup
- Facility upkeep
- Conflict resolution
- Communication skills
- Strong work ethic
- Safety protocol
- Friendly and outgoing
- Professional appearance
- Security monitoring
- Adaptability and resilience
- Team collaboration
- Problem solving
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Basic housekeeping
- Cleaning and sanitation
- Effective communication
- Stocking
- Patience and empathy
Timeline
Service Attendant
Carranor Hunt and Polo Club
10.2025 - 07.2026
Perrysburg High School