Lily Wiesler
Middleton,WI
Summary
Energetic employee with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
4
4
years of professional experience
Work History
Elderly Caregiver
Cathy Uecker
03.2022 - 12.2023
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Photographer
Lifetouch Portrait Studios
08.2021 - 10.2021
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Photographed high-quality images for various print and digital projects.
- Inspected proofs to verify quality and determine needed adjustments and retouches.
- Shot photographs in controlled lab, field and remote environments.
- Selected and set up appropriate props, backdrops and lighting.
- Archived photographs on computers and servers.
- Planned and prepared for on-location and studio shoots.
Bartender
Crystals Wood Lake Supper Club
05.2020 - 08.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Hostess
Electric Owl
10.2019 - 03.2020
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Checked and restocked server areas and organized and got change for front counter.
- Assessed large restaurant and lounge according to state and federal cleanliness standards.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Documented reservations and communicated changes to guests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Photography
California State University - Northridge
Northridge, CABachelor of Arts - Photography
Rocky Mountain College of Art And Design
Denver, CO12.2024
Skills
- Customer Service
- Adobe Creative Suite
- Complex Problem Solving
- Attention to Detail
- Customer-Oriented
- Guest Greeting and Seating
- Time Management and Prioritization
- Team Player
- Active Listening and Communication
- Multitasking and Prioritization
- Payment Processing
Websites
Timeline
Elderly Caregiver
Cathy Uecker
03.2022 - 12.2023
Photographer
Lifetouch Portrait Studios
08.2021 - 10.2021
Bartender
Crystals Wood Lake Supper Club
05.2020 - 08.2020
Hostess
Electric Owl
10.2019 - 03.2020
Bachelor of Arts - Photography
California State University - Northridge
Bachelor of Arts - Photography
Rocky Mountain College of Art And Design