Lily Wright
Brewer,ME
Summary
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
4
4
years of professional experience
Work History
Waitstaff
Masons Brewing Co.
05.2024 - Current
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
Waitstaff
Hollywood Casino Bangor
11.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Event Server
Hilton Garden Inn Hotel
06.2022 - 11.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained a professional appearance and demeanor at all times, reflecting positively on the event venue and company as a whole.
Hostess
Old Mill Pub
07.2020 - 01.2022
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
Bachelor of Science - Legal Studies
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2027
Skills
- Workplace Safety
- Food presentation
- Complaint Handling
- Table Bussing
- Time Management
- Customer Service
Timeline
Waitstaff
Masons Brewing Co.
05.2024 - Current
Waitstaff
Hollywood Casino Bangor
11.2022 - 05.2024
Event Server
Hilton Garden Inn Hotel
06.2022 - 11.2022
Hostess
Old Mill Pub
07.2020 - 01.2022
Bachelor of Science - Legal Studies
Indiana University - Purdue University Indianapolis
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