Lily Wright
Concord
Summary
Dynamic and dedicated professional with extensive experience at Concord Granite YMCA, excelling in guest relations and safety compliance. Proven ability to implement effective swim programs and respond swiftly to emergencies. Strong time management and problem-solving skills enhance operational efficiency and foster a secure environment for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Concord Granite YMCA
07.2024 - Current
- Oversaw pool area operations to guarantee safety and adherence to regulations.
- Executed rapid response to emergencies, delivering first aid and CPR as required.
- Implemented facility regulations to ensure safety and security for all patrons.
- Executed regular equipment inspections to uphold operational readiness and safety compliance.
- Monitored chemical levels and maintained cleanliness of facilities at public pools in Concord. Communicated safety information to community members. Administered first aid as needed.
Swim Instructor/ Lifeguard
Concord Granite YMCA
Concord, NH
08.2022 - Current
- Facilitated swim lessons for diverse age groups, enhancing skill development and promoting water safety awareness.
- Designed and implemented personalized lesson plans to optimize individual learner outcomes.
- Oversaw student progress and delivered constructive feedback to foster confidence and enhance learning outcomes.
- Facilitated team collaboration to foster a positive learning environment and ensure adherence to safety protocols.
- Developed strong communication and interpersonal skills while working at YMCA. Built positive relationships with swimmers and colleagues to foster a friendly and focused work environment. Monitored participant counts and pool chemical levels while communicating upcoming events effectively.
Lifeguard
Concord Parks and Recreation
Concord
05.2022 - 08.2022
- Oversaw pool area operations to guarantee safety and adherence to regulations.
- Executed rapid response to emergencies, delivering first aid and CPR as required.
- Implemented facility regulations to ensure safety and security for all patrons.
- Executed regular equipment inspections to uphold operational readiness and safety compliance.
- Monitored chemical levels and maintained cleanliness of facilities at public pools in Concord. Communicated safety information to community members. Administered first aid as needed.
Education
General Studies (taking Classes For Radiology)
NHTI
Concord, NHHigh School Diploma -
Concord High School
Concord, NH06.2024
Skills
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
- Credit card handling
- File management
- Front office support
- Cash handling
- Multi-line phone systems
- Registration
Certification
Cpr and first aid
References
Erin O’brien
(603) 303-3714
Karen Wimpey
+1 (603) 228-3899
Justin Malcolm
(603) 491-6796
Timeline
Front Desk Associate
Concord Granite YMCA
07.2024 - Current
Swim Instructor/ Lifeguard
Concord Granite YMCA
08.2022 - Current
Lifeguard
Concord Parks and Recreation
05.2022 - 08.2022
General Studies (taking Classes For Radiology)
NHTI
High School Diploma -
Concord High School