Lily Heffner
Lawrence,KS
Summary
I am a resilient and hard-working individual. I am a strong communicator and enjoy being surrounded by people who are more skilled than I am at the task at hand, because it influences me to improve. I am passionate about using my abilities to help those around me and making positive differences in the communities I am apart of. This position would allow me to grow in my skills while gaining knowledge about conservation and how to be apart of an international effort. My experiences and classes in marketing and environmental studies will aid me in this endeavor.
Overview
2
2
years of professional experience
Work History
Host
Free State Brewing Company
Lawrence, KS
08.2025 - Current
- Worked with a team to greet and seat guests in a timely manner.
- Communicating between different levels of staff.
- Provided customer service both in-person and over the phone.
- Becoming friendly and personable with people I have just met.
Server
Red Robin
Overland Park, Kansas
04.2024 - Current
- Took orders and served food to customers.
- Learned how to balance multiple tasks at one time in the fastest and most efficient way possible.
- Patience and energy were some key characteristics needed for me to succeed in this position.
- Like hosting, I addressed newly-met people in a meaningful way.
Indoor Pool Manager and Head Lifeguard
City of Lenexa
Lenexa, Kansas
07.2023 - 04.2024
- Managed an indoor community center waterpark.
- Checked chemicals and ensured equipment and cleaning was up to code.
- Managed a staff of about twelve people per shift.
- Trained our staff members in CPR and First Aid.
- Was a point of contact for different departments in the City of Lenexa.
Education
Bachelor of Arts - Environmental Studies
University of Kansas
Lawrence, KS05-2028
High School Diploma -
Shawnee Mission West High School
Overland Park, KS05-2024
Skills
- Team collaboration
- Effective communication
- Time management
- Verbal and written communication
- Customer service
- Leadership
- Project coordination
- Adobe Premier Pro
Affiliations
Women in Leadership Media Project- Shawnee Mission School District
Timeline
Host
Free State Brewing Company
08.2025 - Current
Server
Red Robin
04.2024 - Current
Indoor Pool Manager and Head Lifeguard
City of Lenexa
07.2023 - 04.2024
Bachelor of Arts - Environmental Studies
University of Kansas
High School Diploma -
Shawnee Mission West High School