Lily Michelle Kaufman
St. Petersburg,FL
Summary
A variety of work experiences gives a well rounded approach to the barista position. Interest in learning new concepts and skills in the cafe setting, with the ability to quickly master those skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
6
6
years of professional experience
Work History
Legal Secretary
Marc Kaufman Law, LLC
Hartwell, GA
2023.08 - 2024.03
- Receive incoming calls and transfer to appropriate parties
- Assist potential and current clientele
- Schedule appointments
- Produce and organize civil legal files
- Assist with contract creation
- Billing and filing
Starbucks Barista
Kroger
Athens, GA
2021.07 - 2023.06
- Greet customers with a friendly attitude
- Take orders and handle multiple forms of payment using register system
- Execute and serve Starbucks menu items along with any modifications requested by customers
- Memorize beverage recipes
- Handle multiple tasks successfully
- Clean and sanitize work station regularly to ensure food safety
- Independently close storefront at EOD
- Train new employees
Substitute Teacher
ESS
Hartwell, GA
2023.01 - 2023.05
- Maintaining daily schedule for students
- Supervise classrooms
- Manage needs of children
- Ensure a safe learning environment
- Assist children Pre-K-5th grade in understanding educational materials and assignments.
Book Shelver
UGA Science Library
Athens, GA
2018.09 - 2020.09
- Organize and reshelve educational materials in accordance with the Library of Congress system
- Monitor library areas
- Assist patrons in finding desired materials.
Education
Certificate - Health and Wellness Coaching
Emory University
2024-03
Bachelor Arts - Cognitive Science, Psychological and Philosophical Foundations
University of Georgia
12.2022
Skills
- Administration/service: Organization, money management, secretarial duties, customer service, food and drink preparation, use of POS, multitasking, memorization of recipes, cleanliness
- Interpersonal: Effective in conveying ideas and feelings, communication experience virtually & face to face, friendly & empathetic, ability to work in teams, understanding multiple viewpoints
- Coaching: Motivational interviewing, active listening, facilitating a calm & safe environment, awareness of factors that impact success, utilize evidence-based behavior change skills
- Critical thinking: logical, observant, research oriented, comprehend large amounts of information and extract relevant ideas/data for application, analytic and persuasive writing, problem solving
Honors And Awards
- Zell Miller Scholarship, State of Georgia (08/2018-12/2022)
- Magna Cum Laude, University of Georgia (12/2022)
Involvement Experience
UGA Christian Campus Fellowship, Athens, GA, Sophomore & Junior Leadership, 2019, 2021, Involved 4.5 years throughout time at UGA, leadership position held Sophomore & Junior year, Attend weekly meetings involving prayer, Bible study, planning events, delegating responsibilities, brainstorming ideas for the organization., Weekly cleaning tasks of the building, Create a welcoming environment and work to ensure success of events, Experience collaborating in a group setting
Timeline
Legal Secretary
Marc Kaufman Law, LLC
2023.08 - 2024.03
Substitute Teacher
ESS
2023.01 - 2023.05
Starbucks Barista
Kroger
2021.07 - 2023.06
Book Shelver
UGA Science Library
2018.09 - 2020.09
Certificate - Health and Wellness Coaching
Emory University
Bachelor Arts - Cognitive Science, Psychological and Philosophical Foundations
University of Georgia
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