Organized Supply Chain Analyst skilled in assessing client needs and cultivating compelling solutions. Well-trained decision-maker with focused attention on detail and drive to manage order flows with expert precision. Offering exemplary client relationship and support skills.
Overview
8
8
years of professional experience
Work History
Supply Chain Analyst
DHL Global Forwarding
04.2022 - Current
Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
Reported on supply chain KPIs to verify compliance with established standards.
Implemented best practices and process improvements to boost supply chain performance.
Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.
Recognized supply chain risks and presented recommendations for risk mitigation.
Devised strategies to streamline supply chain operations and reduce expenditures.
Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
Used analytical models and mathematical analysis to create and maintain key performance metrics.
Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
Retail Credit Underwriter
Rocket Mortgage
09.2020 - 12.2021
Collect, review, and analyze an applicant's relevant history and records
Obtain additional information about an applicant to determine coverage needs
Determine the level of risk for insuring or lending
Offer recommendations on whether to approve an application
Help agents determine premium costs
Evaluate insurance claims for accuracy and the coverage amount
Underwrite residential mortgage loans in accordance with Conventional guidelines
Input of data and analysis of findings in Loan Prospector, Desktop Underwriter, and other AUS software
Identify and assess overall risk and potential fraud exposure resulting from clients' underlying business practices
Meet the minimum daily production goals plus clearing conditions and perform within department audit standards
Review of credit reports to determine credit patterns, current liabilities, outstanding judgments, and collections
Analyze assets statements for all types of asset accounts
Review of residential mortgage appraisal forms and calculations of Loan to value ratios
Analyze income from salaried, commissioned, self-employed, investments, fixed income sources.
Underwriter
United Wholesale Mortgage
09.2019 - 09.2020
Providing elite service to internal and external clients
Communicating with clients on loan conditions and statuses via phone or video message
Learning investor guidelines, lending policies, and the required documentation, policy and procedures of United Shore
Applying knowledge and judgment to detailed loan analyses to offer effective underwriting alternatives to clients
Developing strong computer skills, including internet knowledge
Managing multiple priorities, while building rapport with clients.
Supply Chain Analyst
DHL Global Forwarding
05.2019 - 08.2019
Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
Reported on supply chain KPIs to verify compliance with established standards.
Implemented best practices and process improvements to boost supply chain performance.
Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.
Recognized supply chain risks and presented recommendations for risk mitigation.
Devised strategies to streamline supply chain operations and reduce expenditures.
Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
Used analytical models and mathematical analysis to create and maintain key performance metrics.
Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
Member Relations Representative
Dearborn Federal Credit Union
01.2016 - 09.2017
Met and exceeded individual referral goals
Provided remarkable customer service through all member interactions, problem resolution, telephone answering, etc
Developed an in-depth knowledge of customer products and services as well as uncovering customer needs using probing techniques and other sales tools
Conducted outbound calls by referral sources, walk-in sources
Actively participate in sales meetings and offered creative ideas
Provided transactional member service, including but not limited to the following: accept and process deposits, withdrawals and payments and handled other over the counter and mailing transactions.
Education
Bachelor of Business Administration in Finance -
Eastern Michigan University
Ypsilanti, MI
05.2019
Skills
Microsoft Office Word
Excel
Power Point
Access
Outlook
Critical Thinking
Process Improvement
Training and Development
Verbal and Written Communication
Data Analysis
Carrier Relationships
Warehousing and Delivery
ERP and Supply Chain Software
Materials Tracking
Customer Feedback
Teamwork Skills
Telephone Management
Coordinating Transportation
Teams
Customer Needs Assessments
Policy and Procedure Adherence
Accounts Payable and Accounts Receivable
Customer Accounts Management
Customer Interaction
Financial Modeling
Review Processes
Retail Sales Customer Service
Strategic Financial Planning
Volunteer Experience
MLK Day of Service, Ann Arbor, MI, 01/2019
Meals on Wheels, Ann Arbor, MI, 01/2019
Natural Parks & Preservation, Ann Arbor, MI, 01/2019
Activities And Leadership
EMU Finance Club, General Member, 08/2018, 05/2019
EMU Finance Club, Vice President of Elections and Bylaws, 08/2015, 01/2016, Facilitate club meetings, kept track of club minutes, maintained club constitution and amended any laws that the board members and general members elected.
Financial Management Association (FMA), General Member, 08/2018, 05/2019
African Student Association (ASA), General Member, 08/2018, 05/2019