Lin Zumoff
Portland,OR
Summary
Proactive & intuitive Medical Billing Specialist, CPC. Hard working and upbeat, with excellent organizational and communication skills. Driven to investigate and resolve insurance claims, collaborate with colleagues, build client relationships and improve overall efficiency. Over 20 years of customer service experience.
Overview
25
25
years of professional experience
Work History
Billing Manager
Empowered Resilience Therapy
Portland, OR
07.2024 - Current
- Implemented move to new EHR system, including ERA/EFT for all payers
- Speedy and precise insurance verification
- Meticulously reviews and recovers revenue, achieved by careful revenue cycle management
- Coordinates patient correspondence and payment collection efficiently
- Lowered A/R to less than 5% over 40 days
Billing and Office Manager
Counseling On Burnside
Portland, OR
04.2021 - Current
- Liaise with patients regarding onboarding, insurance changes and balance concerns
- Reviews and verifies benefits and eligibility with speed and precision
- Coordinates provider credentialing with private insurance and Oregon Medicaid plans
- Complete revenue cycle management: claims submission, receive/post payments, research denials and file appeals
- Establish, enforce and optimize all billing procedures to streamline operations and minimize aging balances.
Bella Pizza & Fino Bistro
Owner Operator
Portland, OR
10.2000 - 03.2020
- Performed menu creation, purchasing. budget planning, accounting & social media marketing to boost long-term business success and increase profitability
- Applied human resource expertise to optimize employee training and performance, creating a healthy work environment and encouraging long term loyalty
- Fostered an inclusive environment for customers, utilized local vendors and maintained a strong connection with the neighborhood business association
- Detail oriented, multi-tasker, decision-maker, used a hands on approach to resolve issues efficiently and effectively
Education
CPC #01830914 - Medical Coding
AAPC
OnlineWaldorf Teaching Certificate - Waldorf/Steiner Teacher Education
SF Extension Of Rudolph Steiner College
San Francisco, CAPost Graduate Studies - Nutrition Sciences
Colorado State University
Fort Collins, COBachelor of Arts - Rhetoric & Communications
State University Of New York At Albany
Albany, NYSkills
- ICD-10 CM, CPT & HCPCS Level II
- Microsoft Office Suite & Google Workspace
- Excellent verbal & written communication
- EHR mastery
- Medical Billing and Collections
- Coding Proficiency
- Credentialing
- Insurance Verification
- Problem solving
- Detail-oriented
- Office Administration
- Staff Management
Timeline
Billing Manager
Empowered Resilience Therapy
07.2024 - Current
Billing and Office Manager
Counseling On Burnside
04.2021 - Current
Bella Pizza & Fino Bistro
Owner Operator
10.2000 - 03.2020
CPC #01830914 - Medical Coding
AAPC
Waldorf Teaching Certificate - Waldorf/Steiner Teacher Education
SF Extension Of Rudolph Steiner College
Post Graduate Studies - Nutrition Sciences
Colorado State University
Bachelor of Arts - Rhetoric & Communications
State University Of New York At Albany