Lina Anderious
Scottville,KY
Summary
AR and Collections Specialist with a track record of reducing delinquency rates at JumpCloud Inc through strategic customer outreach and efficient billing dispute resolution. Expertise in financial reconciliation ensures accurate ledgers and timely payment processing. Strong relationship-building skills enhance customer satisfaction and payment compliance.
Overview
12
12
years of professional experience
Work History
AR and collections Specialist
JumpCloud Inc
07.2022 - 06.2024
- Managed high-volume receivables, ensuring timely posting of customer payments.
- Performed regular bank and AR reconciliations, ensuring clean ledgers, and minimal write-offs.
- Maintained and analyzed the aging report and collaborated with internal teams to resolve outstanding accounts.
- Reduced delinquency rates through structured follow-ups, escalations, and customer outreach.
- Managed billing disputes using case management tools, issuing credit memos, or adjustments as necessary.
Deferred Revenue / Reconciliation Specialist
Foundant Technologies
12.2021 - 12.2021
- Performed end-of-year deferred revenue reconciliations with high accuracy and attention to detail.
- Ensured integrity between sub-ledger and general ledger during year-end close.
Customer Service Roles
Working Solutions / Activus Connect
09.2021 - 12.2021
- Delivered professional customer service, contributing to customer retention and satisfaction.
- Handled billing-related inquiries and educated clients on payment processes and timelines.
Service Associate
First Merchants Bank
Indiana
01.2019 - 05.2019
- Managed daily transactions, vault balancing, and cash drawer accuracy.
- Executed customer requests related to account inquiries and transaction histories.
- Participated in branch audits and ensured compliance with internal cash handling protocols.
Accounts Payable
Kaufman Homes Inc
Oregon
01.2016 - 09.2018
- Processed vendor invoices, performed three-way matching, and executed payment runs.
- Reconciled vendor statements and resolved invoice discrepancies promptly.
- Supported T&E audit processes and ensured compliance with company reimbursement policies.
- Maintained digital and physical filing systems for financial records.
Closing Disclosure Rep
FirstBank
Colorado
05.2016 - 07.2016
- Reviewed and generated compliant closing disclosures for residential loans.
- Worked closely with underwriters to resolve financial discrepancies before funding.
Accounting Finance - Cash Management Specialist
LenderLive Inc
Colorado
07.2015 - 04.2016
- Handled loan payoffs and executed outgoing wires through FICS system.
- Reconciled daily cash deposits and managed liquidity reporting.
- Coordinated across departments to streamline loan liquidation timelines.
Cash Management Specialist
Mail Room
Colorado
01.2014 - 07.2015
- Indexed check payments to corresponding accounts and ensured accurate data entry.
- Deposited and tracked incoming checks with daily reconciliation.
Documents Management Specialist
LenderLive Inc
Colorado
10.2012 - 01.2014
- Logged and sorted payments and finalized documentation for mortgage accounts.
- Helped improve document workflows for compliance and efficiency.
Education
Medical Administrative Assistant Certificate -
Austin Community College
TX05.2011
Bachelor of Arts - English Literature
Baghdad University
IRAQ07.2008
Skills
- Accounts receivable management
- Billing dispute resolution
- Financial reconciliation and reporting
- Aging report analysis
- Payment processing
- Customer relationship management
- Attention to detail
- Problem solving
- Effective communication
- QuickBooks and NetSuite proficiency
Timeline
AR and collections Specialist
JumpCloud Inc
07.2022 - 06.2024
Deferred Revenue / Reconciliation Specialist
Foundant Technologies
12.2021 - 12.2021
Customer Service Roles
Working Solutions / Activus Connect
09.2021 - 12.2021
Service Associate
First Merchants Bank
01.2019 - 05.2019
Closing Disclosure Rep
FirstBank
05.2016 - 07.2016
Accounts Payable
Kaufman Homes Inc
01.2016 - 09.2018
Accounting Finance - Cash Management Specialist
LenderLive Inc
07.2015 - 04.2016
Cash Management Specialist
Mail Room
01.2014 - 07.2015
Documents Management Specialist
LenderLive Inc
10.2012 - 01.2014
Medical Administrative Assistant Certificate -
Austin Community College
Bachelor of Arts - English Literature
Baghdad University