Summary
Work History
Education
Skills
Languages
Timeline
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Lina Arboleda

Miami

Summary

Seasoned Assistant and Store Manager with a proven track record at Intimissimi, enhancing customer experience and loyalty through exceptional service and engagement. Skilled in problem-solving and sales data analysis, I've driven team success and inventory efficiency. My leadership has consistently fostered a welcoming atmosphere, contributing to significant improvements in store performance and customer satisfaction.

Work History

Assistant Store Manager

Intimissimi
  • Conducted regular audits for accurate stock levels, reducing excess inventory.
  • Guided team members through challenges with clear communication and support.
  • Analyzed sales data for informed decision-making on product placement.
  • Strengthened customer loyalty with personalized interactions and follow-ups.

Store Manager

Intimissimi
  • Analyzed sales trends to adjust inventory orders for improved turnover.
  • Resolved customer complaints for improved store reputation and loyalty.
  • Established a welcoming atmosphere to encourage repeat business.
  • Analyzed sales data for strategic planning and resource allocation.
  • Motivated staff to achieve store goals for enhanced sales productivity.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.

Medical Assistant Technician

ITM Blood Bank
  • Handled diagnostic equipment to perform routine tests and procedures.
  • Conducted basic lab tests and reported results to medical staff.
  • Demonstrated proficiency in phlebotomy to collect blood samples.
  • Operated medical billing software to process insurance claims.

Assistant Store Manager

Windsor Fashions
  • Conducted regular audits for accurate stock levels, reducing excess inventory.
  • Guided team members through challenges with clear communication and support.
  • Identified sales opportunities through customer interactions, maximizing revenue.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.

Education

Medical Assistant Technician -

Florida Career College
Hialeah, FL
11.2021

High School Diploma -

John A. Ferguson Senior High School
Miami, FL
06.2019

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Assistant Store Manager

Intimissimi

Store Manager

Intimissimi

Medical Assistant Technician

ITM Blood Bank

Assistant Store Manager

Windsor Fashions

Medical Assistant Technician -

Florida Career College

High School Diploma -

John A. Ferguson Senior High School

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Lina Arboleda