Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lina La

Lina La

Manchester

Summary

Analytical and driven businessperson with sound financial, managerial, and marketing background. Possesses good finance and accounting skills with impeccable operations and customer relationship management skills to foster organizational development. More gifted in reducing costs to enhance the profit-making processes. Experienced in project management and marketing tactics with good records of improving the satisfaction levels of clients and their sales.

Overview

6
6
years of professional experience

Work History

Bookkeeping

Rock Star Nails LLC
Stratham
12.2021 - Current
  • Managed daily financial transactions, including recording sales, tracking expenses, and reconciling accounts to ensure accuracy.
  • Maintained organized financial data and oversaw payroll processing for staff.
  • Monitored inventory costs to support efficient business operations.
  • Generated clear financial reports and ensured compliance with tax regulations.

General Manager

The Nail Garden LLC
Hampton
02.2022 - 09.2023
  • Supervised social media and website content, attracting 10 new customers weekly.
  • Created reports on marketing performance to guide team decision-making.
  • Developed and implemented marketing campaigns with a 3-member team.

Marketing Assistant

The Nail Garden LLC
Hampton
02.2022 - 09.2023
  • Supervised social media and website content, attracting 10 new customers weekly.
  • Created reports on marketing performance to guide team decision-making.
  • Developed and implemented marketing campaigns with a 3-member team.

Client Service Representative

Rock Star Nails LLC
Stratham
12.2019 - 08.2020

● Ensured a positive service experience, enhancing client service efficiency by 95%.

● Managed 30+ client inquiries daily via phone, email, and in-person interactions.

● Provided technical assistance across two platforms to improve client satisfaction.

● Maintained client records with accuracy and ensured compliance with documentation policies.

Education

Master of Science - Project Management

University of New Hampshire
College of Professional Studies, Concord, NH
12-2026

Bachelor of Science - Business Management: Finance

University of New Hampshire
College of Professional Studies, Concord, NH
05-2025

Skills

  • Accounting and Financial Management
  • Project Management, Marketing Strategy, and Implementation
  • Customer Service and Client Relations
  • Digital Media and Social Media Management
  • Risk Management and Compliance
  • Multilingual: Fluent in English and Vietnamese

Timeline

General Manager

The Nail Garden LLC
02.2022 - 09.2023

Marketing Assistant

The Nail Garden LLC
02.2022 - 09.2023

Bookkeeping

Rock Star Nails LLC
12.2021 - Current

Client Service Representative

Rock Star Nails LLC
12.2019 - 08.2020

Master of Science - Project Management

University of New Hampshire

Bachelor of Science - Business Management: Finance

University of New Hampshire