Lina La
Manchester
Summary
Analytical and driven businessperson with sound financial, managerial, and marketing background. Possesses good finance and accounting skills with impeccable operations and customer relationship management skills to foster organizational development. More gifted in reducing costs to enhance the profit-making processes. Experienced in project management and marketing tactics with good records of improving the satisfaction levels of clients and their sales.
Overview
6
6
years of professional experience
Work History
Bookkeeping
Rock Star Nails LLC
Stratham
2021.12 - Current
- Managed daily financial transactions, including recording sales, tracking expenses, and reconciling accounts to ensure accuracy.
- Maintained organized financial data and oversaw payroll processing for staff.
- Monitored inventory costs to support efficient business operations.
- Generated clear financial reports and ensured compliance with tax regulations.
General Manager
The Nail Garden LLC
Hampton
2022.02 - 2023.09
- Supervised social media and website content, attracting 10 new customers weekly.
- Created reports on marketing performance to guide team decision-making.
- Developed and implemented marketing campaigns with a 3-member team.
Marketing Assistant
The Nail Garden LLC
Hampton
2022.02 - 2023.09
- Supervised social media and website content, attracting 10 new customers weekly.
- Created reports on marketing performance to guide team decision-making.
- Developed and implemented marketing campaigns with a 3-member team.
Client Service Representative
Rock Star Nails LLC
Stratham
2019.12 - 2020.08
● Ensured a positive service experience, enhancing client service efficiency by 95%.
● Managed 30+ client inquiries daily via phone, email, and in-person interactions.
● Provided technical assistance across two platforms to improve client satisfaction.
● Maintained client records with accuracy and ensured compliance with documentation policies.
Education
Master of Science - Project Management
University of New Hampshire
College of Professional Studies, Concord, NH2026-12
Bachelor of Science - Business Management: Finance
University of New Hampshire
College of Professional Studies, Concord, NH2025-05
Skills
- Accounting and Financial Management
- Project Management, Marketing Strategy, and Implementation
- Customer Service and Client Relations
- Digital Media and Social Media Management
- Risk Management and Compliance
- Multilingual: Fluent in English and Vietnamese
Timeline
General Manager
The Nail Garden LLC
2022.02 - 2023.09
Marketing Assistant
The Nail Garden LLC
2022.02 - 2023.09
Bookkeeping
Rock Star Nails LLC
2021.12 - Current
Client Service Representative
Rock Star Nails LLC
2019.12 - 2020.08
Master of Science - Project Management
University of New Hampshire
Bachelor of Science - Business Management: Finance
University of New Hampshire