Lina Luka

Ensured high standards in home construction through meticulous inspections for quality and safety.

Performed thorough site inspections to verify compliance with building codes and Lennar standards.

• Identified and documented deviations from plans, facilitating timely corrections by construction management team.
• Conducted new home orientations and walkthroughs, delivering zero defect homes to customers.
• Maintained detailed inspection records, communicating findings and trends to contractors and management.
• Provided recommendations and training to enhance construction quality across teams.
• Navigated construction sites regularly, performing physical activities including climbing, bending, and lifting 50+ pounds.

Operated motor vehicles and occasionally utilized construction equipment as required.

Managed daily office functions at resort, overseeing administrative tasks and coordinating phone/email correspondence to ensure efficient operations.

Handled guest services by supervising front desk activities, including reservations and issue resolution to enhance guest satisfaction.

• Led training and scheduling of front desk staff to enhance service quality.
• Administered budgets, managed cash deposits, and generated daily financial reports.
• Collaborated with maintenance teams to uphold cleanliness standards, ensuring a welcoming environment for guests.

The Assistant Area Manager for AvantStay in Port Aransas supports daily vacation rental operations, focusing on maintaining property standards, performing inspections, and resolving guest issues as well as Homeowner assistance. This role involves managing housekeeping/maintenance, conducting pre-stay inspections, and ensuring high-quality guest experiences, often requiring on-call availability. also involves owner account management to include statements , inventory and market analysis.

• Supported Area Manager with daily operations, overseeing cleaning, maintenance, and vendor activities to maintain property standards.
• Property Inspections: Conducting pre-stay and quality assurance inspections to ensure compliance with brand standards.
• Responded to urgent inquiries and requests from guests and homeowners via email, text, and Slack, ensuring high satisfaction rates.
• Scheduled contractors for repairs and remodels, performed light maintenance and troubleshooting to uphold service quality.
• Maintained on-call availability for urgent guest issues.

• Passionate about hospitality and problem-solving