Lina Mistry

• Partnered with hiring managers to establish role-specific expectations for successful onboarding outcomes, aligning goals across departments within the organization as a whole.
• Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.
• Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
• Collaborated with different staff and management to facilitate department-specific onboarding.

• Engaged with customers to build rapport and loyalty.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.

· Maintain store inventory levels.

· Ensure Customer satisfaction.

· Evaluated credit reports for credit card applications and Lines Of Credit.

• Providing professional and well detailed appraisals to clients in the Brandon, Riverview, Tampa, Sarasota area
• I was responsible for organizing and stocking of merchandising
• Recommend appropriate merchandise to customers based on their budget and needs to ensure 100% customer satisfaction
• Evaluated credit reports for credit applications
• More than once was the associate with the highest commissions
• Known to have satisfied and repeat customers due to the high level of personalized customer service provided
• Assisted customers with various Jewelry related queries
• Responsible for Gem Stone Inventory.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

• Solved customer challenges by offering relevant products and services.
• Managed returns, exchanges and refunds in accordance with store policy.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

• 18 week externship working fulltime as an EFDA.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.