LINA SONG
Portland,OR
Summary
Harding working individual. Proficient in Microsoft Office (Excel, PowerPoint, Word, Access), Google Workspace (Sheets, Docs, Slides) Accustomed to juggling different task and wearing multiple hats. Excellent customer service with Engaging and pleasant personality.
Overview
23
23
years of professional experience
Work History
Restaurant Manager
Pacific Breeze Restaurant
03.2017 - 07.2024
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
Nail Technician
Angel Nails And Spa
01.2015 - 02.2017
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Communicated effectively with management concerning important customer issues.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Waitress
Pho Thi
10.2011 - 10.2014
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Nail Technician
Pro Nail
06.2003 - 08.2011
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Communicated effectively with management concerning important customer issues.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Packaging Associate
Museum Tour Catalog
07.2002 - 04.2003
- Assisted with quality and production process improvements to support new packaging initiatives.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
Inventory Stocker
Safeway
12.2001 - 06.2002
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
POIC
717 N Killingsworth Ct, Portland OR 9721706-2002
Skills
- Kitchen oversight
- Restaurant operations management
- Point-of-sale system
- Menu development
- Merchandise restocking
- Infection controls
- Nail artistry
- Customer service
- Product packing
- Customer engagement
Languages
Vietnamese
Full Professional
Timeline
Restaurant Manager
Pacific Breeze Restaurant
03.2017 - 07.2024
Nail Technician
Angel Nails And Spa
01.2015 - 02.2017
Waitress
Pho Thi
10.2011 - 10.2014
Nail Technician
Pro Nail
06.2003 - 08.2011
Packaging Associate
Museum Tour Catalog
07.2002 - 04.2003
Inventory Stocker
Safeway
12.2001 - 06.2002
High School Diploma -
POIC
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