Motivated Healthcare Administrative professional skilled at meeting patient needs with expert administration support. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
8
8
years of professional experience
Work History
Business Office Manager
Matthews Health & Rehab Center
Matthews, NC
05.2023 - Current
Managed business office staff driving office operations
Conducted initial eligibility screenings for Medicaid applicants
Assisted residents and their families with Medicaid applications and renewals, answering questions,reviewed applications and supporting documents to determine applicant's eligibility for Medicaid benefits. and providing guidance throughout the process.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Monitored resident accounts to identify overdue payments and initiate collections processes.
Conducted billing processes such as insurance eligibility, prior authorizations, claims processing, auditing and submission,.
Monitored all census activities with the facility to ensure accuracy.
Business Office Manager
Southern Healthcare Management-Monroe Rehab
Monroe, NC
04.2020 - 05.2023
Supervised business office staff driving office operations.
Assisted residents and their families with Medicaid applications and renewals, answering questions and providing guidance throughout the process.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Monitored resident accounts to identify overdue payments and initiate collections processes.
Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
Intake Specialist Supervisor
AdaptHealth
Charlotte, NC
05.2016 - 06.2020
Supervised and trained Intake Department
Medical Billing Medical Coding, Qualified and processed referrals for Sleep/ Respiratory HME
Worked closely with referral sources, physician, or associated staff to drive operations