Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LINA MARIA OTANO MACHIN

Cutler Bay,FL

Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

TJ Max
Cutler Bay, FL
05.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Resolved customer complaints in a timely manner.
  • Developed relationships with vendors to ensure timely delivery of products.
  • Maintained accurate records of transactions using point-of-sale software systems.
  • Moved and staged merchandise for greatest impact and restocked floor as necessary.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Processed payments promptly for customers to exceed productivity standards.

Education

Associate of Science - Accounting

UNIVERSIDAD DE MATANZAS
CUBA
06-1990

Skills

  • Transaction Approvals
  • Customer Service
  • Online Order Picking
  • POS System Operation
  • Visual Merchandising
  • Display Setup
  • Shrink Reduction
  • Cleaning Procedures

Languages

Spanish
Professional
English
Professional
French
Limited

Timeline

Cashier Team Lead

TJ Max
05.2022 - Current

Associate of Science - Accounting

UNIVERSIDAD DE MATANZAS
LINA MARIA OTANO MACHIN