Lincoln Portwood
Sports & Entertainment
Georgetown,KY
Summary
Practiced Concessions Director with ten years of experience coordinating food and beverage operations in sporting venues. Skilled in purchasing food items, supplies and equipment in alignment with strict budgets. Strategic in allocation of resources and administration of funds, delivering savings while maintaining quality of deliverables.
Overview
10
10
years of professional experience
Work History
Director of Concessions
Aramark
Lexington, Kentucky
08.2021 - Current
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Coordinated concession team, food preparation and storeroom operations.
- Analyzed and controlled inventory, working with suppliers to maximize efficiency
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Helped general management develop prices based on inventory costs and portion sizes.
- Enhanced business productivity by training team members.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Analyzed sales data to identify trends and make informed decisions on product selection and pricing strategies.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Collaborated with event organizers to create tailored concession offerings for various events and audiences.
Warehouse Supervisor
Aramark
Lexington, KY
05.2015 - 08.2018
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Operated warehouse material handling equipment correctly to move loads.
- Oversaw daily operations and shipping and handling processes.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Used warehouse management software to reconcile daily inventory.
- Kept detailed records of inventories and merchandise inventory transactions.
Sales Associate
AT&T Wireless
Georgetown, Kentucky
05.2014 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Prepared large cash deposits with zero discrepancies.
Education
High School Diploma -
Scott County High School
Georgetown, KY05.2008
Skills
- Money Handling
- Managing Deliveries
- Supply Ordering
- Monitoring Food Preparation
- Menu Pricing
- Staffing and Sales Reporting
- Non-Profit Management
- Employee Development
- Professional Relationships
- Accounts Payable
- Inventory Management
- Teamwork
Certification
- Forklift Certification
- Food Handlers
- ServSafe Managers
Timeline
Director of Concessions
Aramark
08.2021 - Current
Warehouse Supervisor
Aramark
05.2015 - 08.2018
Sales Associate
AT&T Wireless
05.2014 - 04.2015
High School Diploma -
Scott County High School
Accomplishments
- Supervised team of 400 or more staff members on event day.
- Introduced the first alcohol sales for all sporting venues at The University Of Kentucky
- Oversaw the first concert at The University Of Kentucky.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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