Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Lincoln tappin

Orlando,FL

Summary

Beginning at Tractor Supply, I learned how to engage with customers to inform them of our products and deals. This is where I learned to be forklift certified and became comfortable working in a warehouse, where I worked with other team members to be as efficient as possible. These skills grew as I began working at Old Navy, where I became more familiar with the clothing industry. I have been regarded as a hard worker at Old Navy who can be relied on, and I have trained a few associates. In my experience, I have learned that one of the best things a team member can do is provide the best customer service possible.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Brand Associate

Old Navy
Orlando, FL
06.2022 - Current
  • Trained new associates on store policies and procedures.
  • Resolved customer complaints in a timely manner.
  • Restocked shelves with merchandise as needed.
  • Assisted customers with product selection and provided information about the brand.
  • I have worked in the back, organizing clothes as needed.
  • Collaborated with other departments to ensure smooth operations.
  • Engaged with potential customers, providing product information and answering queries.

Team Member

Tractor Supply
Tampa, FL
05.2020 - 01.2021
  • Participated in training sessions for new employees when needed.
  • I was forklift certified to move pallets.
  • I carried up to 50 lbs of animal feed.
  • Assisted customers by moving various farm equipment, as well as wooden and metal fence posts onto trucks
  • Participated in regular training sessions to improve product knowledge and service skills.

Animal Caretaker Volunteer

Pet Resources
Tampa, FL
01.2015 - 04.2017
  • Worked closely with staff members to ensure best practices for animal care were met.
  • Attended weekly training sessions focused on animal behavior, nutrition, first aid and other related topics.
  • Made sure all areas where animals are housed are adequately stocked with necessary items like food bowls, litter boxes.
  • Assisted in the daily care of animals, including feeding, watering and exercising them.

Education

Bachelor of Science - Zoology

University of Central Florida
Orlando, FL

Skills

  • Animal care
  • Equipment maintenance
  • Forklift operation
  • Customer service
  • Supply restocking
  • Attention to detail
  • Collaboration skills
  • Dressing room support

Affiliations

  • I am an active gym goer
  • I enjoy a good run
  • Baking desserts and cooking
  • Movies, TV, anime and playing games Is what I enjoy in my free time

Languages

English
Native/ Bilingual
Japanese
Limited

Certification

  • Certified veterinary assistant

Timeline

Brand Associate

Old Navy
06.2022 - Current

Team Member

Tractor Supply
05.2020 - 01.2021

Animal Caretaker Volunteer

Pet Resources
01.2015 - 04.2017

Bachelor of Science - Zoology

University of Central Florida