Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lincoln J. Hoover

Rochester Hills,MI

Summary

Dynamic professional with a proven track record in leadership and customer engagement, having founded the Landon Leighton Memorial Scholarship. Excel in upselling and retail loss prevention, honed at Brooks Brothers. Adept at fostering relationships and achieving financial goals, leveraging strong listening skills and proficiency in Excel spreadsheets to drive success.

Overview

2
2
years of professional experience

Work History

Founder

Landon Leighton Memorial Scholarship
06.2025 - Current
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Founded in memoriam of my friend Landon Leighton who passed away June 14th 2024
  • Set monetary goals and made them


Crew Member

Wendys International
11.2023 - 06.2025
  • Trained new team members on procedures, customer service, and sales techniques.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Sales Associate

Brooks Brothers
04.2024 - 05.2025
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

BBA - Financial Planning

Rochester Christian University
Rochester Hills, MI
06-2029

High School Diploma -

Michigan Virtual Charter Academy
Michigan
05-2025

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Order processing
  • Listening skills
  • Product sales
  • Scheduling
  • Digital file management
  • Excel spreadsheets

Accomplishments

  • Top sales Award, Brooks Brothers December 2024
  • Customer Service Award, Brooks Brothers Feb 2025

Timeline

Founder

Landon Leighton Memorial Scholarship
06.2025 - Current

Sales Associate

Brooks Brothers
04.2024 - 05.2025

Crew Member

Wendys International
11.2023 - 06.2025

BBA - Financial Planning

Rochester Christian University

High School Diploma -

Michigan Virtual Charter Academy

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