Empathetic Peer Support Specialist with proven experience to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.
Overview
27
27
years of professional experience
Work History
Certified Peer Support Specialist
Pivotal
01.2017 - 01.2024
Thorough knowledge and expertise in providing peer counseling and support
Joe-E documentation record system
Facilitating wellness and recovery groups
Providing individual peer counseling for clients experiencing depression and anxiety
Client caseload of 11 adults, 18-70 years old
Implementing evidenced-based W.R.A.P
(Wellness Recovery Action Planning)
Five Key Concepts: Hope, Education, Self-Advocacy, Personal Responsibility, Support
Assistant Manager
Papa John's Pizza
01.1999 - 01.2000
Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Burger King
01.1997 - 01.1999
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Bachelor of Arts - Social Psychology, Business Management
Nazareth College
01.1991
Associate of Science -
Glen Oaks Community College
01.1989
Associate of Arts - Psychology
Glen Oaks Community College
01.1989
Skills
Peer Advocacy
Interpersonal communications skills
Mental health awareness
Self-Care Techniques
Stress Reduction
Wellness strategies
Recovery planning
Problem-solving skills
Computer skills
Timeline
Certified Peer Support Specialist
Pivotal
01.2017 - 01.2024
Assistant Manager
Papa John's Pizza
01.1999 - 01.2000
Assistant Manager
Burger King
01.1997 - 01.1999
Bachelor of Arts - Social Psychology, Business Management
Nazareth College
Associate of Science -
Glen Oaks Community College
Associate of Arts - Psychology
Glen Oaks Community College
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