Linda Bauer
Airway Heights
Summary
Dedicated Dietary Aide with expertise in food handling safety, team collaboration, and enhancing patient dining experiences. Committed to maintaining high cleanliness standards and ensuring timely meal delivery.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Dietary Aide
Friendship Village Tempe
Tempe, AZ
10.2022 - 10.2026
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted with meal planning to meet residents' specific dietary needs.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with culinary team to enhance meal presentation and variety.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
- Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Server
Waffle House
Chandler, AZ
06.2009 - 12.2013
- Delivered exceptional customer service in high-volume environment, ensuring guest satisfaction and repeat business.
- Trained new staff on restaurant policies, menu items, and customer engagement techniques.
- Collaborated with kitchen team to expedite orders and maintain service efficiency during peak hours.
- Managed cash register operations, including processing payments and balancing receipts at shift end.
- Maintained cleanliness and organization of dining area to enhance customer experience and safety standards.
- Developed strong rapport with regular customers, addressing their preferences to personalize service delivery.
- Oversaw daily operations during shifts, ensuring compliance with health regulations and company standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
Certified Nursing Assistant
Woodwind Health & Rehabilitation Center
Clinton, TN
04.2000 - 03.2009
- Provided direct patient care, including bathing, grooming, and feeding to enhance comfort and dignity.
- Assisted nursing staff in monitoring vital signs and reporting changes in patient conditions.
- Supported rehabilitation activities by encouraging patients during exercises and mobility tasks.
- Maintained cleanliness of patient rooms and common areas to promote a safe environment.
- Documented patient progress and care activities accurately to ensure consistent communication among team members.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
High School Diploma -
Superior Senior High
Superior, WIHigh School Diploma -
Management - Business Management
University of Wisconsin
Superior, WI05.1978
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Food handling safety
- Team collaboration
- Detail-oriented
- Sanitation practices
- Relationship building
- Meal preparation
- OSHA compliance
- Food handlers card
- Food handler certification
- High volume dining
- Teamwork
- Reliability
Certification
- Certified [Job Title], [Company Name] - [Timeframe] ANAB ANSI National Accreditation Board ACCREDITED CERTIFICATE ISSUER #9052
Timeline
Dietary Aide
Friendship Village Tempe
10.2022 - 10.2026
Server
Waffle House
06.2009 - 12.2013
Certified Nursing Assistant
Woodwind Health & Rehabilitation Center
04.2000 - 03.2009
High School Diploma -
Superior Senior High
High School Diploma -
Management - Business Management
University of Wisconsin