Linda Beasley
Jupiter,FL
Summary
Dedicated Medical Receptionist with a proven track record at Pediatric Partners, excelling in organization and customer relations. Mastered multitasking, efficiently resolving billing issues and enhancing patient experiences. Demonstrated expertise in data entry and fostering positive interactions, significantly contributing to office efficiency and patient satisfaction.
Overview
17
17
years of professional experience
Work History
Medical Billing Receptionist
Pediatric Partners
10.2012 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Identified and resolved patient billing and payment issues.
- Coordinated with other departments to address any discrepancies or concerns related to charge capture or data entry accuracy.
- Collected payments and applied to patient accounts.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Medical Receptionist
Florida Eye Microsurgical Institute
01.2007 - 09.2012
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient experience by maintaining clean, organized reception area.
- Fostered welcoming environment, greeting patients warmly upon arrival.
Education
High School Diploma -
Jupiter High School
Jupiter, FL05-1978
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Scheduling appointments
- Data inputting
- File management
- Mail handling
- Multi-line telephone operation
- Front desk operations
- Office supply inventory control
- Attention to detail
- Courteous and professional
Timeline
Medical Billing Receptionist
Pediatric Partners
10.2012 - 02.2024
Medical Receptionist
Florida Eye Microsurgical Institute
01.2007 - 09.2012
High School Diploma -
Jupiter High School
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