SANDRA REID-BRYAN
Huntington,NY
Summary
A creative supporting and professional environment with a record of increasing responsibility. Proficient in prioritizing and completing any tasks in a timely manner, yet flexible to multitask when necessary. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
10
10
years of professional experience
Work History
Medical Billing Receptionist
VITAL MEDICAL CARE & AESTHETICS
- Assisted the office manager with patient registration, Amityville, NY
- Scheduled and re-scheduled patient for office visits
- Communicated with insurance companies and pharmacies
Fault billing representative
Medix/Tritech Facility, Workers Compensation Board
03.2023 - 07.2023
- Claim Follow-up calls to Insurance companies
- For payment status and bill status
- Type up and fax or mail Appeals/Reconsiderations to carriers
- Labor Board and many other insurances
- Carriers based on denials, also set up for Arbitration with Lawyers
- Type up and mail out Assignment Letters to patient, emails sent also live chat with providers
Customer Service Representative
BRIGHTON HEALTH PLANS SOLUTIONS
02.2022 - 03.2023
- Handles Members & Providers Eligibility
- Claims and Benefits questions & Queries
- Assist in Portal Navigation & Portal Profile
- Creating for members
- Assist Providers and Members in Nominating
- Doctors to be a part of our Network
- Claim Adjustments, explaining EOB
- Creating accurate events, Navigating
- Different spreadsheets and using google for
- Further searches and definitions.
Medical Collections/Customer Service
EXCELLENT CHOICE PHYSICAL THERAPY
11.2020 - 02.2021
- No Fault/Workers Compensation calls
- Various Insurances, Follow/up, calls and collections
- Front Desk Reception, Daily phone calls to Patient
- And insurance companies
- Send out Appeals Letters, Reconsideration letters
- Calls to Adjusters and Lawyers Offices
Billing Coordinator
STAR MULTI CARE SERVICES
05.2016 - 12.2019
- Submitted claims electronically through Emdeon, HHA Exchange to insurance companies
- Submitted claims on paper to insurance companies
- Liaise with insurance companies re: unpaid or partial payments of claims
- Sent Appeal Letters for Denied claims and outstanding amounts
- Interact with patients re: their bills and answer any questions they have pertaining to their accounts
- Mail invoices, fax timesheets for payments to insurance companies, also to patients, all other billing related issues.
Medical Biller & Coder
BRYAN SKILLED HOMECARE
12.2014 - 05.2016
- Submitted claims electronically using Availity software
- Submitted claims on HCFA form to insurance companies
- Liaise with insurance companies re: unpaid or partial payments of claims
- Interact with patients re: their bills and answer any questions they have pertaining to their accounts
- Mail invoices, fax timesheets for payments to insurance companies, also to patients, all other billing related issues.
Front-end Cashier
THE HOME DEPOT
06.2013 - 03.2014
- Provided superior customer service
- Handled large volumes of cash and credit card transactions
HEAD SALES PERSONNEL
THE CLOTHES OUT FACTORY
04.2013 - 05.2013
- Assisted customers on the sales floor, also dialogued on the telephone
- Assured that the sales floor was properly monitored.
TJMAXX
03.2013 - 04.2013
- Provided support to other sales associates on the sales floor
- Handled transactions at the cash register, delivered excellent customer service
Education
High School Diploma -
William Knibb Memorial High
Jamaica West Indies11.1986
Skills
- Competent in the use of
- Microsoft Word/Excel
- Typing up to 35 words per minute
- [Type] Software Proficiency
- Organization and Time Management
- Excellent Communication
- Written Communication
Timeline
Fault billing representative
Medix/Tritech Facility, Workers Compensation Board
03.2023 - 07.2023
Customer Service Representative
BRIGHTON HEALTH PLANS SOLUTIONS
02.2022 - 03.2023
Medical Collections/Customer Service
EXCELLENT CHOICE PHYSICAL THERAPY
11.2020 - 02.2021
Billing Coordinator
STAR MULTI CARE SERVICES
05.2016 - 12.2019
Medical Biller & Coder
BRYAN SKILLED HOMECARE
12.2014 - 05.2016
Front-end Cashier
THE HOME DEPOT
06.2013 - 03.2014
HEAD SALES PERSONNEL
THE CLOTHES OUT FACTORY
04.2013 - 05.2013
TJMAXX
03.2013 - 04.2013
Medical Billing Receptionist
VITAL MEDICAL CARE & AESTHETICS
High School Diploma -
William Knibb Memorial High
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