Linda Bench
Irving,TX
Summary
Detail-focused Insurance Verification Specialist recognized for high productivity and efficient task completion. Specialize in insurance policy verification, claim processing accuracy, and patient data confidentiality management. Excel in communication, problem-solving, and time management to ensure seamless operations within healthcare settings.
Overview
18
18
years of professional experience
Work History
Insurance Verification Specialist
Dr Zahaulk
Lewisville, Texas
03.2017 - 04.2020
- Verify 80+ patient accounts daily to determine eligibility and prepare necessary patient packets and admitting documents
- Resolved verification issues with insurance providers, enhancing claims processing efficiency through effective communication.
- Collect 90% of patient accounts, quote patients’ co-share responsibility
- Updated and maintained patient records
- Monitored hospital accounts receivable, managing aging accrual write-offs and transfers to bad debt to ensure accurate financial reporting.
Pre Registration/Registrar
Medical City Of Dallas
Dallas, Texas
03.2012 - 04.2015
- Oversaw patient registration process, ensuring precise data entry and consistency in patient information.
- Collaborated with insurance providers to swiftly resolve verification issues, enhancing patient registration accuracy.
- Entered payer authorization requirements and coverage limits into the EMR database.
- Updated patient records in electronic systems.
- Implemented electronic health record system to streamline information access.
Collections Specialist III/ Patient Access Representative
Intel-Con Staffing (UT Southwestern / Medical City of Dallas / St. Paul University / Zale Lip shy)
Dallas, TX
01.2002 - 01.2015
- Collected 95% of $15.5M unpaid claims and co-pays, deductible, and out of pocket amounts
- Maintained 85% revenue recovery on accounts, addressing 90% of delinquent accounts categorized as bad debt
Education
Medical Office Assistant Certificate -
PCI Health Training
Dallas, TXPatients Access Representative Registration Certificate -
St. Paul University
Dallas, TXSome College (No Degree) - Health Administration
Udmeny Online Course
Dallas, TX09-2026
Skills
- Insurance verification
- Claims processing
- Customer Service
- Multitask
- Patient Intake Management
- Patient Admission Procedures
- Patient Care Coordination
- 3rd Party Collections
- Claims recovery
- Bilingual Spanish
- Meditech software
- Responsible hard working
Timeline
Insurance Verification Specialist
Dr Zahaulk
03.2017 - 04.2020
Pre Registration/Registrar
Medical City Of Dallas
03.2012 - 04.2015
Collections Specialist III/ Patient Access Representative
Intel-Con Staffing (UT Southwestern / Medical City of Dallas / St. Paul University / Zale Lip shy)
01.2002 - 01.2015
Medical Office Assistant Certificate -
PCI Health Training
Patients Access Representative Registration Certificate -
St. Paul University
Some College (No Degree) - Health Administration
Udmeny Online Course