Summary
Overview
Work History
Education
Skills
Timeline

Linda Bibler

Superior,MT

Summary

Experienced professional residing in Superior, MT, seeking employment in Missoula and surrounding areas. Thrives on acquiring new skills and providing exceptional customer service. Excels independently and as part of a team. Open and flexible schedule. Valuable asset to any organization. Thank you for considering candidacy.

Overview

21
21
years of professional experience

Work History

Delivery Driver

Amazon Prime Products
05.2024 - 04.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Sales Associate

Travel Center
06.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Customer Service Representative

Airport Terminal Services Inc
01.2022 - 06.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.
  • Improved resolution time with effective problem-solving for customer complaints.

Dental Tools Sharpening

YOUNG INNOVATIONS
02.2019 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Package Handler

UPS
04.2018 - 05.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.

Pilot Truck Constructions Driver/ Flagger

Poteet Construction Services
06.2014 - 08.2020
  • Increased flight safety by consistently performing thorough pre-flight inspections and addressing potential issues.
  • Demonstrated exceptional teamwork abilities through collaboration with fellow pilots, flight attendants, maintenance personnel, and other aviation professionals in providing seamless service for passengers and efficient flight operations.
  • Collaborated with co-pilots on decision-making processes during high-stress situations, mitigating risks and maintaining a calm environment.
  • Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.
  • Ensured timely arrivals and departures by efficiently coordinating with air traffic control, ground crew, and other relevant personnel.
  • Completed extensive training programs to maintain currency in aircraft models, FAA regulations, safety procedures, and industry best practices.
  • Enhanced overall flight experience for passengers through clear communication, attentive service, and smooth aircraft handling techniques.
  • Executed successful emergency landings in challenging conditions, prioritizing passenger safety above all else.
  • Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
  • Actively participated in recurrent simulator training sessions to continually improve skills related to aircraft handling techniques, emergency procedures, instrument proficiency, and CRM principles.

Wildland Firefighter

Peanut Pie
03.2013 - 02.2019
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Improved crew safety through diligent hazard assessment and risk management during incidents.
  • Established water supplies, connected hoses and directed water onto fires.
  • Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.

Front End Associate

Costco
05.2009 - 07.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with Number% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
  • Implemented new display layouts that attracted customer attention and improved product visibility.
  • Improved team morale and efficiency with regular communication and feedback sessions.
  • Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
  • Increased sales of promotional items, engaging customers with product benefits and special offers.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
  • Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
  • Enhanced store appearance by organizing products and ensuring shelves were always fully stocked.

Cook's Assistant

St. Patrick Hospital
05.2004 - 05.2017
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Followed food safety practices and sanitation guidelines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained composure and work quality while under stress.
  • Assisted in setting up and breaking down kitchen stations.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Stocked and rotated food items according to expiration dates.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Monitored food temperature, discarding items not stored correctly.
  • Lifted and carried heavy materials.
  • Maintained high personal grooming standards and uniform presentation.
  • Pushed, pulled and transported large loads and objects.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Diploma - undefined

Western Cagayan School of Arts and Trades, Lasam

Certificate - Nursing

Village Health Care Center, Missoula, MT
03.2000

Skills

  • Critical thinking
  • Driven
  • Adaptability
  • Customer service
  • Communication

Timeline

Delivery Driver - Amazon Prime Products
05.2024 - 04.2025
Sales Associate - Travel Center
06.2023 - 05.2024
Customer Service Representative - Airport Terminal Services Inc
01.2022 - 06.2023
Dental Tools Sharpening - YOUNG INNOVATIONS
02.2019 - 03.2022
Package Handler - UPS
04.2018 - 05.2021
Pilot Truck Constructions Driver/ Flagger - Poteet Construction Services
06.2014 - 08.2020
Wildland Firefighter - Peanut Pie
03.2013 - 02.2019
Front End Associate - Costco
05.2009 - 07.2018
Cook's Assistant - St. Patrick Hospital
05.2004 - 05.2017
Western Cagayan School of Arts and Trades - Diploma,
Village Health Care Center - Certificate, Nursing
Linda Bibler