Linda Broome
Oroville,CA
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Experienced non-medical Care Provider offering Number years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
19
19
years of professional experience
Work History
Care Assistant
Veterans Affairs Medical Center
01.2020 - 04.2023
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Conducted regular safety checks on equipment used in patient care to ensure proper functionality and mitigate risks.
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
Plant Manager
Just For Fun Plants/The Red Barn
04.2017 - 12.2019
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
- Enhanced safety standards with implementation of comprehensive safety training initiatives for all employees.
- Streamlined supply chain operations, reducing lead times and improving inventory management.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Coordinated plant expansions and upgrades to accommodate increased demand while minimizing disruption to ongoing operations.
- Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
- Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
Waitress /hoast
Golden Corral Buffet And Grill
12.2011 - 04.2014
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Customer Service Manager
Roswell Dairy Queen
06.2004 - 02.2010
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Associate Of General Studies - General Studies
North Ft Myers High
North Ft Myers FlaSkills
- Basic Housekeeping
- Compassionate Care
- Meal Preparation
- End of life care
- Mobility Assistance
- Dementia Care
- Nutrition monitoring
- Daily living assistance
- Medication and Appointment Reminders
Timeline
Care Assistant
Veterans Affairs Medical Center
01.2020 - 04.2023
Plant Manager
Just For Fun Plants/The Red Barn
04.2017 - 12.2019
Waitress /hoast
Golden Corral Buffet And Grill
12.2011 - 04.2014
Customer Service Manager
Roswell Dairy Queen
06.2004 - 02.2010
Associate Of General Studies - General Studies
North Ft Myers High