LINDA BRUEGGEMANN
Colorado Springs,CO
Summary
Administrative and operations professional with a strong commitment to serving others in high-volume environments. Expertise in coordinating team schedules, managing workflow, and maintaining organized systems to enhance operational efficiency and support leadership.
Overview
41
41
years of professional experience
Work History
Office Manager / Human Resources Coordinator
Chapel Hills Vision Clinic
Colorado Springs, CO
08.2023 - Current
- Assist with hiring, onboarding, and maintaining confidential personnel records
- Coordinated team schedules, staffing needs, and workflow across multiple departments to optimize resource allocation
- Acted as the key point of communication between leadership and staff, facilitating effective information flow
- Oversaw daily operations in high-volume healthcare setting, ensuring support for staff and leadership
- Coordinated with vendors and facilities to manage office logistics effectively
- Maintain organized systems for records, reporting, and operational processes
- Provide support to individuals in stressful or urgent situations, responding with professionalism and care
- Managed daily accounts payable and receivable operations efficiently.
Patient Service Representative / Front Desk
Chapel Hills Vision Clinic
Colorado Springs, CO
04.2016 - 08.2023
- Acted as the first point of contact, providing compassionate and professional care to patients
- Utilized effective telephone communication and customer service skills to address patient inquiries and concerns
- Answered high-volume calls and directed patient needs appropriately
- Scheduled appointments and managed provider availability
- Verified insurance coverage and handled patient financial transactions
- Performed triage for urgent patient needs, ensuring timely care
- Exhibited professionalism and clear communication with patients and team members to foster a supportive environment
- Applied strong organizational and time management skills to manage tasks efficiently in a fast-paced environment
Property Manager / Administrative Assistant
Citadel Realty LLC
Colorado Springs, CO
12.2013 - 09.2015
- Coordinated scheduling and documentation for property readiness, ensuring timely turnover.
- Evaluated potential new tenants based on criteria and property requirements.
- Conducted property inspections after move-out to ready homes for re-rental.
- Facilitated communication among tenants, vendors, and property owners to maintain operational continuity.
- Settled security deposits according to established protocols.
Receptionist / Administrative Assistant
Add Staff, Inc.
Colorado Springs, CO
02.2012 - 12.2013
- Delivered front desk support and coordinated multi-line phone systems to streamline visitor experience
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Executed data entry, document management, and administrative tasks to ensure efficient office operations
- Facilitated daily administrative support for team members to enhance workflow and communication.
AWANA Secretary / Administrative Support
Mountain Springs Church
Colorado Springs, CO
08.2008 - 04.2012
- Coordinated records, communication, and logistics for weekly programs, ensuring smooth operations
- Supported leadership by managing volunteer coordination, enhancing team collaboration
AWANA Sparks Director
Mountain Springs Church
Colorado Springs, CO
08.2002 - 05.2008
- Led children’s ministry, fostering spiritual growth and community engagement
- Supported families, facilitating children’s spiritual development through programs and activities
Sounds of Heritage – Touring Ensemble
Christian Heritage College (San Diego Christian)
El Cajon, California
08.1985 - 06.1986
- Executed traveling music ministry to support churches and communities.
Education
Bachelor of Science - Home Economics, Biblical Counseling
San Diego Christian College
El Cajon, CA01-1989
Skills
- Office administration and management
- Staff scheduling and coordination
- Accounts payable and billing
- Customer service and support
- Patient care and compassion
- Facility management and oversight
- Problem solving and critical thinking
- Organizational skills and workflow management
- Banking operations and financial oversight
- Technical support and troubleshooting
- Policy modification and compliance
- Staff hiring and training
- Information protection and confidentiality
- Mail handling and distribution
- Relational sensitivity and empathy
- Ministry support and volunteer coordination
- Leadership support and team collaboration
- Strong communication skills
- Administrative oversight and assistance
- Expense reporting and payroll processing
Timeline
Office Manager / Human Resources Coordinator
Chapel Hills Vision Clinic
08.2023 - Current
Patient Service Representative / Front Desk
Chapel Hills Vision Clinic
04.2016 - 08.2023
Property Manager / Administrative Assistant
Citadel Realty LLC
12.2013 - 09.2015
Receptionist / Administrative Assistant
Add Staff, Inc.
02.2012 - 12.2013
AWANA Secretary / Administrative Support
Mountain Springs Church
08.2008 - 04.2012
AWANA Sparks Director
Mountain Springs Church
08.2002 - 05.2008
Sounds of Heritage – Touring Ensemble
Christian Heritage College (San Diego Christian)
08.1985 - 06.1986
Bachelor of Science - Home Economics, Biblical Counseling
San Diego Christian College