Linda Bryant
Sanford,MI
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
18
18
years of professional experience
Work History
Specialist Compliance
RXO Capacity Solutions
Charlotte, NC
01.2012 - 07.2026
- Managed 15 team members over 5 years
- Led training sessions for staff on compliance protocols and best practices.
- Followed all company policies and procedures to deliver quality work.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Improved team collaboration by initiating regular strategy meetings.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Developed training materials to enhance staff proficiency and productivity.
- Collected, arranged, and input information into database system.
- Analyzed operational data to identify trends and improve service delivery.
Manager
Chappel Dam Sport
Gladwin, MI
08.2009 - 12.2011
- Managed 5-7 members
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a culture of teamwork and accountability.
- Implemented inventory management systems, improving stock accuracy and reducing shrinkage.
- Analyzed sales data to identify trends, informing product selection and promotional strategies.
- Developed staff schedules, optimizing labor costs while maintaining service levels.
- Enhanced visual merchandising standards, increasing foot traffic and customer engagement.
- Managed vendor relationships, negotiating terms to secure favorable pricing and delivery options.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
Cashier Team Lead
Save A Lot Grocery Store
Gladwin, MI
01.2009 - 08.2009
- Supervisor of 4-6 team members
- Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
- Trained new cashiers on register operations and customer engagement techniques.
- Resolved customer concerns swiftly, fostering a positive shopping experience and loyalty.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
2 years - Business
MMCC
Harrison, MIHigh School - undefined
Holly High School
01.1984
Skills
- Risk Management
- Training
- Communication
- Time Management
- Microsoft, Excel, Word
- Customer relations
- Expert problem solving
- Analytical thinking
- Quality assurance
- Supply management
- Coaching and mentoring
- Continuous improvement
- Compliance monitoring
- Vendor relations
- Team performance improvement
- Self motivation
- Multitasking
- Attention to detail
- Team building
- Data analysis
- Reliability
- Audit reporting
- Team leadership
- Quality assessment
- Teamwork and collaboration
Timeline
Specialist Compliance
RXO Capacity Solutions
01.2012 - 07.2026
Manager
Chappel Dam Sport
08.2009 - 12.2011
Cashier Team Lead
Save A Lot Grocery Store
01.2009 - 08.2009
High School - undefined
Holly High School
2 years - Business
MMCC