Julia Frawley
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Reliable and ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Satisfies customers with well-rounded treatment approaches and special services. Organized and successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Lead Licensed Esthetician
Hermosa Concierge CosMedics
10.2023 - Current
- Educated clients on how to clean and care for skin at home.
- Satisfied customers consistently, delivering personalized support for individual needs.
- Minimized the risk of infection to clients by keeping all work areas and instruments clean and properly sterilized.
- Conducted skin analysis to determine appropriate treatments for clients.
- Promoted self-care by recommending relaxation techniques and stress-management practices.
Licensed Esthetician
DaVinci Skin Care Center
06.2021 - 09.2023
- Ensured client comfort throughout entire appointment by checking in regularly during treatments.
- Maintained clean and sanitized work environment at all times to promote client safety and satisfaction.
- Educated clients on proper skincare routines and product usage for their specific skin type.
- Demonstrated strong knowledge of various skin types, concerns, and treatment options during consultations.
- Handled client inquiries via phone or email in timely manner while maintaining excellent customer service skills.
- Scheduled follow-up appointments as needed to monitor progress or adjust treatment plans accordingly.
- Offered aftercare advice following each treatment session to maximize results for client.
Store Manager
Orange Cryo Wellness
07.2020 - 09.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Tracked client attendance, session notes, and progress reports using specialized software or spreadsheets.
- Communicated regularly with clients via phone calls, emails, or in-person meetings to provide ongoing support.
- Referred clients to additional resources or specialists for optimal results.
Education
Licensing For Esthetics - Esthetician
The Salon Professional Academy
Collegeville, PA09.2021
High School Diploma -
Upper Merion High School
King Of Prussia, PA06.2019
Skills
- Professional Networking
- Active listening abilities
- Social Media Marketing
- Customer service excellence
- Strong communication skills
- Professional demeanor
- Inventory management
- Multitasking capabilities
- Attention to detail
- State licensing compliance
Timeline
Lead Licensed Esthetician
Hermosa Concierge CosMedics
10.2023 - Current
Licensed Esthetician
DaVinci Skin Care Center
06.2021 - 09.2023
Store Manager
Orange Cryo Wellness
07.2020 - 09.2022
Licensing For Esthetics - Esthetician
The Salon Professional Academy
High School Diploma -
Upper Merion High School
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