Professional Summary
Overview
Work History
Education
Skills
Timeline

Linda Chiodin

Forest Lake American Legion
Lyman,SC
35
years of professional experience

Proactive professional with a diverse background in auditing and customer service. Skilled in decision-making and conflict resolution, contributing to improved operational efficiency and fostering strong customer relationships.

Work History

Gambling Auditor/Customer Service Representative

4 Years 8 Months
Forest Lake American Legion | 07.2019 - 03.2024
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Conducted audits of cash registers and financial documentation to ensure compliance with regulations.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Monitored and reconciled daily cash flow to maintain optimal operational efficiency.

Preschool Teacher's Assistant/Lunch-Room Monitor

1 Year 9 Months
Forest Lake School District | 09.2017 - 06.2019
  • Implemented individualized learning strategies to support diverse student needs.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Promoted physical health through organized outdoor play and activities, supporting overall well-being.
  • Monitored grades K-6th during lunch ensuring safety, cleanliness, and assisting students when needed.

Corrections Officer/Correctional Sergeant

20 Years
Ramsey County Sheriff's Office | 03.1997 - 03.2017
  • Responded effectively to emergencies, utilizing de-escalation techniques to manage conflict situations.
  • Monitored inmate behavior and maintained safety protocols within facility environments.
  • Conducted regular inspections of facilities to ensure compliance with safety standards.
  • Collaborated with law enforcement agencies to coordinate inmate transport and secure custody arrangements.
  • Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
  • Completed intake paperwork, fingerprints, and searches.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Conducted employee reviews, created schedules, oversaw 45 officers, and communicated directly with higher ranking officers.

Westlaw Data Administration Clerk

8 Years 1 Month
West Publishing Company | 02.1989 - 03.1997
  • Managed daily administrative tasks, ensuring accurate documentation and timely communication.
  • Organized files and maintained records using electronic document management systems.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Managed high-volume call flow while maintaining quality service standards.
  • Edited and refined content for clarity and content for WESTLAW data software.

Education

High School Diploma

Saint Bernard;s High School | Saint Paul
  • Awarded [Award Name]Correctional Officer of the year award in 2007
  • Awarded Life Saving Award in 2015
  • Leadership classes via Sheriff;s Office and BCA.
  • Fingerprint Training to print, read, classify, and file via NCIC method.
  • Trained to fingerprint for adoptions, employment, gun permits,

and any other permit needing finger prints.

Skills

Attention to detail
Team collaboration
Audit reporting
Decision-making
Clear communication
Report writing
Positive Attitude
Profits and losses tracking

Timeline

Gambling Auditor/Customer Service Representative

Forest Lake American Legion
07.2019 - 03.2024Read More

Preschool Teacher's Assistant/Lunch-Room Monitor

Forest Lake School District
09.2017 - 06.2019Read More

Corrections Officer/Correctional Sergeant

Ramsey County Sheriff's Office
03.1997 - 03.2017Read More

Westlaw Data Administration Clerk

West Publishing Company
02.1989 - 03.1997Read More

Saint Bernard;s High School

High School Diploma
Read More
Linda Chiodin