Linda T Cohen
Esthetician
Pittsford,NY
Summary
Eager to use my extensive sales, customer service, and esthetician experience in the beauty industry, to work as a successful International Sales Coordinator for your company. I am an effective communicator written and spoken. I have excellent time management skills and able to prioritize in a fast paced environment. I have a professional positive attitude and I am able to work well under pressure. I am a highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. I am committed to providing excellent customer service and building long-term relationships with clients. I am a detail oriented team player with strong organizational skills, a dependable candidate, successful at managing multiple responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Lead Esthetician
The Lake House, Willow Brooke Spa
Canandaigua, NY
05.2021 - 01.2023
- Fostered friendly, warm and exceptional customer experience with repeat business
- Performed facials, chemical peels
- Analyzed skin condition and made appropriate product
- Carried out product inventory checks, replenishing and increasing paras accordingly
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Esthetician
Massage Envy
05.2019 - 05.2021
- Recommended retail products for at-home use
- Fostered friendly, warm and exceptional customer experience.
- Assisted manager with daily spa operations.
- Provided clients with knowledge of all cosmetic services being provided.
- Handled busy schedules and stayed on top of key deadlines.
- Facials, chemical peels, microdermabrasion
Cosmetic Counter Manager
Estee Lauder Corporation / Clinique
Rochester, NY
09.1996 - 05.2012
- Gathered and analyzed sales and performance data to set and strategize on monthly departmental goals.
- Collaborated with department manager to plan and prepare for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
- Ordered supplies and inventory for cosmetics counter averaging $200,000 per month in sales.
- Greeted and assisted customers within a resonance time of approaching cosmetic counter.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Boosted satisfaction and repeat business by recommending products to meet customer needs.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Ranked among top sales performers, averaging over $250,000 sales annually
- Trained and supported cosmetic counter team members, product knowledge and departmental goals
Esthetician
Mirbeau Inn & Spa Skaneateles
Skaneateles, NY
04.2023 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Fostered friendly, warm, and exceptional customer experience.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Advised clients on proper home-care regimens.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.
Education
New York State License - Esthetician
Continental School of Beauty Culture
Rochester, NY05.2019
Bachelor Of Interior Design - Interior Design With A Minor in Communication
Rochester Institute of Technology
Rochester, NY05.2001
Skills
- Customer Service and Sales experience in beauty industry for 19 years
- Experience and extensive product knowledge working with Dr Dennis Gross Products for past 2 years as an esthetician
- Effective Communicator and Problem Solver
- Sales Expertise Meeting and Exceeding Goals
- Work well Individually or as a Team
- Punctual
- Detail Oriented
- Positive Attitude
- Love a challenge
- Able to Build and Maintain Customer Relationships, Trust, and Loyalty
- Skin care services including Facials, Chemical Peels, Microdermabrasion, Oxygen Infusion, Guasha
- Microsoft Office, Excel
Timeline
Esthetician
Mirbeau Inn & Spa Skaneateles
04.2023 - Current
Lead Esthetician
The Lake House, Willow Brooke Spa
05.2021 - 01.2023
Esthetician
Massage Envy
05.2019 - 05.2021
Cosmetic Counter Manager
Estee Lauder Corporation / Clinique
09.1996 - 05.2012
New York State License - Esthetician
Continental School of Beauty Culture
Bachelor Of Interior Design - Interior Design With A Minor in Communication
Rochester Institute of Technology