Linda Cosma
Youngstown,OH
Summary
Compassionate worker skilled in caregiving,educating,customer service,and advocating for others. Strong background in fostering client-family relationships, improving communication in children with special needs, providing individualized care, ensuring successful outcomes and good service.
Overview
11
11
years of professional experience
Work History
RBT
Knapp Center for Childhood Development
04.2024 - Current
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
- Promoted socialization and peer interaction with group activities and play-based learning.
- Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
- Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
- Improved communication skills in autistic children by utilizing evidence-based practices.
Pet Sitter
Self
01.2014 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Home Health Caregiver
Moonlight Home Health Care
11.2021 - 04.2024
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Assisted patients with daily living activities, improving their overall quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Cashier
JCPenney
01.2021 - 11.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
DSP
A Shepherds Staff
01.2020 - 01.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Customer Service Supervisor
CVS Pharmacy
08.2015 - 01.2019
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Described product and service details to customers to provide information on benefits and advantages.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Daycare Staff Member
Hitchcock Woods
03.2017 - 09.2017
- Developed strong relationships with parents through open dialogue about their child''s progress, addressing any concerns or questions promptly.
- Assisted in maintaining clean and orderly classrooms, promoting a healthy environment conducive to learning and growth.
- Utilized storytelling techniques to engage young minds during circle time activities, improving listening comprehension skills among children.
- Provided a safe and nurturing environment for children, establishing trust with both parents and children.
Crew Member
McDonald's
08.2013 - 07.2014
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Arts - Early Childhood Special Education
Eastern Gateway Community College
Youngstown, OH12-2022
High School Diploma -
Chaney High School
Youngstown, OH06-2013
Skills
- Data Collection
- Social Skills Development
- Reinforcement Strategies
- Prompting Techniques
- Behavior Reduction Strategies
- Toilet training
- Meal Preparation
- Housekeeping tasks
- Compassionate Care
- Mobility support
- Nutrition monitoring
- Medication Administration
- Reliability and punctuality
- Compassionate Caregiving
- Customer Service
- Active Listening
- Problem-solving abilities
Timeline
RBT
Knapp Center for Childhood Development
04.2024 - Current
Home Health Caregiver
Moonlight Home Health Care
11.2021 - 04.2024
Cashier
JCPenney
01.2021 - 11.2021
DSP
A Shepherds Staff
01.2020 - 01.2021
Daycare Staff Member
Hitchcock Woods
03.2017 - 09.2017
Customer Service Supervisor
CVS Pharmacy
08.2015 - 01.2019
Pet Sitter
Self
01.2014 - Current
Crew Member
McDonald's
08.2013 - 07.2014
Associate of Arts - Early Childhood Special Education
Eastern Gateway Community College
High School Diploma -
Chaney High School
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