Capable bartender who is passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.
Overview
32
32
years of professional experience
Work History
Educator
Mendon Upton Regional Schools District
Mendon, MA
08.2004 - Current
Developed and implemented engaging lesson plans aligned with curriculum standards.
Collaborated with colleagues to enhance instructional strategies and student engagement.
Assessed student performance and provided targeted feedback for improvement.
Coordinated individualized education plans for students with diverse learning needs.
Mentored new educators, fostering a supportive environment for professional growth.
Conducted workshops on best practices in teaching methodologies and classroom management.
Built relationships and communicated with parents to provide best learning environment for children.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Established strong relationships with parents through regular communication, fostering a supportive network for student success.
Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
Bartender/Bartender Trainer/Server/Server Trainer
Applebee's Grill + Bar
Woonsocket, RI
06.1994 - 10.2004
Crafted and served a diverse range of beverages in fast-paced environment.
Provided exceptional customer service to enhance guest satisfaction and loyalty.
Trained and mentored new bartenders on drink preparation techniques and bar operations.
Maintained cleanliness and organization of the bar area, ensuring compliance with health standards.
Handled cash transactions accurately while maintaining a balanced register at end of shifts.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Increased revenue through upselling techniques taught to bartenders, enhancing customer experience and sales.
Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Masters in Elementary Education - Education
Salem State University
Salem, MA
05-2008
Bachelor's in Education - American Studies And Elementary Education
Roger Williams University
Bristol, RI
05-2004
Associate of Arts - Elementary Education/ Special Education
Community College of Rhode Island
Warwick, RI
05-2002
Skills
Problem-solving
Team collaboration
Relationship building
Bar service preparation
Time management
Strong multitasking
Customer service
Highly reliable
Clear and effective communication
Outgoing personality
Handling difficult customers
Memory retention
Timeline
Educator
Mendon Upton Regional Schools District
08.2004 - Current
Bartender/Bartender Trainer/Server/Server Trainer
Applebee's Grill + Bar
06.1994 - 10.2004
Masters in Elementary Education - Education
Salem State University
Bachelor's in Education - American Studies And Elementary Education
Roger Williams University
Associate of Arts - Elementary Education/ Special Education