Linda Cummin
Brandon,FL
Summary
Dynamic business owner with a proven track record at Pirates Cove Bar & Grille, excelling in customer relations and employee training. Successfully implemented marketing strategies that enhanced brand visibility and strengthened customer loyalty. Skilled in inventory management and vendor negotiations, driving profitability while fostering a motivated team environment.
Overview
8
8
years of professional experience
Work History
Business Owner
Pirates Cove Bar & Grille
07.2004 - 09.2012
- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and supervised staff to maintain high performance and quality standards.
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Oversaw inventory management, optimizing stock levels to minimize waste and ensure availability.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Established financial controls, monitoring expenses to enhance profitability and operational efficiency.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Education
Business
Columbus State Community College
Columbus, OH1990
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Employee training
- Purchasing and planning
- Staff hiring
- Vendor relationship management
- Scheduling
- Business leadership
- Desktops, laptops, and mobile devices
Timeline
Business Owner
Pirates Cove Bar & Grille
07.2004 - 09.2012
Business
Columbus State Community College