Linda Diotalevi

• Manage, establish, organize daily operation of clinical activities and practice.
• Develops and monitor programs, policies and procedures to ensure highest quality of patient care, effective supervision of staff, hiring and daily supervision and ensuring best utilization and productivity of staff.
• Monitor day to day activities, EPIC clinical schedules, audit and monitor telephone symposium and audit calls for quality assurance and training, approve and monitor staff schedules, review Press Ganey evaluations and investigate and resolve any complaints, and take corrective action, Ensure physician licensure, credentialing, training, reappointment are current, collaboratively work with clinical leadership and key departmental managers and staff relating to practice performance and clinical issues, billing, prior authorizations and reimbursement issues and activities.
• Build and create call schedule for 16 cardiologists at 5 hospital locations and assign daily clinical responsibilities in Qgenda online system.

• Responsible for the day to day processes in interventional and heart failure, direct and oversee the administrative assistants manage work flow, assign EPIC pools and coverage, provide leadership to staff and ensure appropriate staffing schedules and coverage, work with clinical leadership professionals to define and eliminate barriers and resolve patient service issues within the system, monitor and screen telephone calls and educate staff on customer service skills, build and manage the daily clinical activities and late call schedule for the interventional physicians at all clinical facilities, maximize space and adhere to contracts, generate reports to support contract agreements, coordinate training for staff and providers, Monitors and submits licensure renewals and reappointments for physicians at all facilities to ensure compliance, work closely with billing office and reimbursement specialists and resolve any issues and actively participate in compliance training and working with EPIC schedules and documentation.

• Responsible for coordinating, administering, and managing the daily and late call clinical schedule, and activities for a high volume interventional cardiology practice.
• Supervise clerical support staff, oversee and streamline workflow and resolve any issues, coordinate the cardiac catheterization laboratory schedule, responsible for prioritizing patients to be electively and urgently scheduled for procedures and admission into the hospital.
• Troubleshoot any issues with bed management and insurance companies.
• Oversee and manage the master daily inpatient lists for medical coverage and billing of evaluation and management services.
• Analyze and monitor billing of inpatient and outpatient services and resolve any issues to ensure all services are captured, code services with appropriate use of CPT, ICD-9 coding.
• Review and update encounter forms, Manage systems for documentation and revise to ensure accuracy for a complex system.
• High level of professional interaction and representation of the physicians with administrators, insurance company representatives, referring physicians, reimbursement specialists, nurses, and patients.

• Responsible for coordinating preventive cardiology conferences, seminars, and research programs, provide support to the Quality Assurance Committee, prepare and submit budgets and contract proposals to NIH and pharmaceutical companies, interact with business managers and grants and contracts administrators.

• Responsible for data collection and budget for NIH trial, supervised recruitment team, devised recruitment strategies, planned and designed outpatient facility.

• Administrative support to research staff.

Administrative and clinical support to research program.