Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Dlugosch

Victoria

Summary

Experienced with individualized client assessments, counseling, and resource coordination. Utilizes motivational interviewing and case management to develop effective rehabilitation plans. Knowledge of disability rights and employment law, ensuring compliance and client advocacy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Vocational Rehabilitation Counselor

Texas Workforce Comission
09.2024 - Current
  • Advocated for reasonable accommodations, supporting clients in overcoming workplace barriers.
  • Implemented evidence-based practices in counseling sessions, fostering growth and positive change in clients'' lives.
  • Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
  • Conducted labor market research to better inform clients of potential career opportunities.
  • Supported clients during both pre-employment preparation and post-placement adjustment periods for long-term success in the workforce.

Texas Works Advisor

Texas Health and Human Services
07.2023 - 04.2024
  • Electronically review applications and supporting documents to determine eligibility for SNAP and Medicaid benefits. Interview potential clients via phone to obtain needed information to verify questionable or missing information. Submit fraud referrals as needed.
  • Assisted clients in accessing relevant training programs that aligned with their goals and skillset for career advancement opportunities.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.

LCDC-CI

Treatment Associates
06.2021 - 01.2023
  • Research relevant topics and present during substance abuse group sessions. Conducted one on one counseling sessions as scheduled and on emergency basis per TDCJ standards.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Disaster Case Manager

Upbring
05.2020 - 08.2020
  • Enhanced community resilience through the coordination of support services and resources for disaster-affected individuals and families.
  • Participated in professional development opportunities to stay current on best practices related to disaster case management.
  • Developed tailored action plans for clients, addressing immediate safety concerns, housing stability, financial security, and other essential needs.
  • Collaborated with interagency partners to streamline service delivery, reducing duplication of effort and expediting assistance to clients in need.

Family Specialist

BCFS
03.2018 - 05.2019


  • Supported children''s academic success by collaborating with school officials to address educational needs and challenges.
  • Promoted child well-being by connecting families to essential community resources and support services.
  • Improved communication within families by facilitating open discussions and teaching effective communication techniques.

Mental Health Probation Officer

2nd 25th Judicial District
02.2015 - 03.2018
  • Maintained compliance with all legal statutes, policies and procedures.
  • Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
  • Evaluated people on probation to determine best course of rehabilitation.
  • Conducted investigations into violations and other allegations.
  • Wrote progress reports and testified under oath at court hearings.
  • Determined appropriate supervision levels by conducting risk and needs assessments.
  • Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
  • Maintained organized offender records and documentation in compliance with department and legal standards.

Financial Aid Specialist

University of Houston-Victoria
03.2013 - 10.2014


  • Proactively monitored regulatory changes impacting the administration of financial aid programs to ensure continued compliance within the institution.
  • Facilitated timely disbursement of funds to eligible students by closely monitoring award status, compliance, and enrollment changes.
  • Maintained accurate records of financial aid data through diligent documentation and regular database updates.

Parole Officer II

Texas Department of Criminal Justice
03.2005 - 03.2013


  • Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
  • Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
  • Enhanced public safety by effectively supervising and monitoring parolees'' activities and compliance with court-ordered conditions.
  • Developed comprehensive case plans for parolees, resulting in improved rehabilitation outcomes.
  • Addressed any identified barriers to successful reentry by connecting clients with appropriate resources and support networks.

Education

Bachelor's Degree -

University of Houston
Victoria, TX

Skills

  • Personal computer, telephone, fax, copier, calculator Retail experience, purchasing, pricing, sales
  • Collaborative partnerships
  • Caseload management
  • Documentation skills
  • Client advocacy
  • Disability knowledge
  • Multicultural competence
  • Assessment skills
  • Recordkeeping skills

Certification


  • Occupational Licenses and Certificates
  • Realtor Texas Real Estate Commission
  • Property and Casualty Insurance License
  • Health and Life Insurance License

Timeline

Vocational Rehabilitation Counselor

Texas Workforce Comission
09.2024 - Current

Texas Works Advisor

Texas Health and Human Services
07.2023 - 04.2024

LCDC-CI

Treatment Associates
06.2021 - 01.2023

Disaster Case Manager

Upbring
05.2020 - 08.2020

Family Specialist

BCFS
03.2018 - 05.2019

Mental Health Probation Officer

2nd 25th Judicial District
02.2015 - 03.2018

Financial Aid Specialist

University of Houston-Victoria
03.2013 - 10.2014

Parole Officer II

Texas Department of Criminal Justice
03.2005 - 03.2013

Bachelor's Degree -

University of Houston

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