
Detail-oriented professional with strong cash handling and customer service skills. Proven ability to enhance customer satisfaction and train new team members effectively.
Processsed initial appointment and reappointment6 application for Medical and Dental Staff and Allied Health Professionals, in accordance with the Medical/Dental Bylaws, Rules and Regulations, Federal, State, Joint Commission Standards and other regulatory standards
Verification of applicant qualifications, e.g. medical schools, previous employment, criminal background, malpractice insurance, references
Primary Source Verifications, online verifications, expirables Worked closely with physician/Allied Health professional applicants, Risk Management, Recruitment, physician practices, office managers and general public
Prepared Credentials Committee agendas accurately and timely
Attended Credentials Committee meetings, Physician Service meetings
Followed through with reports and research request from Service Chief and management
Prepared Board of Trustee Letters, various correspondence
Followed through with reports and research request from Service Chief and management
Database management to ensure accurate information
Maintained credentialing files for assi9gned medical services
Provides secretarial support to Vice-President, Manager, Medical Staff Coordinators
Accurately tracks expirations for all embers of the Medical and Dental Staff and Allied Health Profession's including: licensure, board certifications, malpractice insurance
Distributes information as requested, to Medical Staff leadership (President of Medical Stafff, Chiefs of Service, etc.) internal hospital departments
Reasds and screens incoming mail and distributes appropriately
Answers incoming telephone calls and routes/assists accordingly
Responsible for filing and the organization of credentialing files
Meeting preparation
Identify and purchase necessary resource materials
Analyze credit balances and refund or do contractual adjustments to patient, government agency or insurance company
Process Medicare and Medicaid quarterly report documentation
Assist Patient Accounting Processors with payment applications and deposit process
Support Vice-President of Marketing nd Marketing Representatives
Development and implementation of the official bank mascot, Penny Bank
Bank representative for 1993 and 1994 Iditarods in Nome, Alaska
Liaison between local television station (KTABY) and bank
Provided professional and courteous department reception
Prepared Community Relations and Donations, processing request, reporting and donation approvals in a timely manner
Editor of banks internal newsletter
Conceptualized and assisted with miscellaneous promotions and events
Handled departmental correspondence including customer comment forms
Department supply requisition
Diligently worked to provide strategies and solutions to customers financial needs with: IRAs, Certificates of Deposit, wire transfers, stop payments, savings bonds to ensure financial viability
Analyzed and problem solved cliental banking accounts
Accurately and efficiently process and record routine transactions for bank customers
Identified and processed basic financial needs for customers through: Deposits, withdrawals, checks orders, travelers cheques, printouts
Record all transactions promptly, accurately and in compliance with bank procedures
Identify referral opportunities and make relevant referrals
Worked with precision to account for and balance night deposits
Balance currency, cash and checks in cash drawer at tend of each shift
Aided in the balancing of the branches main bank vault