Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Edmonds

Baltimore,MD

Summary

A highly motivated Office Assistant with many years of experience providing efficient clerical support to employers. Processing strong organizational skills and proven ability to multitask, I've successfully completed a variety of physical labor tasks, as well as operating a variety of office machines and always committed to delivering excellent customer service. I'm also confident will the ability to contribute to any organization.

Overview

17
17
years of professional experience

Work History

Accounts Assistant/Accounts Payable and Receivable Clerk

Johns Hopkins University
09.2020 - Current
  • Record weekly and monthly journal entries to two independent ledger systems for cash credit and wire entries.
  • Reconcile discrepancies between bank and general ledger systems
  • Review cash journals and maintain wire log.
  • Act as liaison between JHU Treasury and JHUP Press regarding cash issues
  • Process Independent Contractors payments

Customer Service Representative

Johns Hopkins University
05.2007 - 09.2020
  • Escalated complicated customer account issues to supervisors and help desk workers.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Assisted team members in improving their performance through constructive feedback and sharing best practices.
  • Identified potential sales opportunities during interactions, up-selling products or services when appropriate.

Education

No Degree - Business Administration And Management

Baltimore City Community College
Baltimore, MD

Skills

  • Microsoft suite products, with the emphasis on Excel
  • Excellent critical thinker and communication skills
  • Attention to detail and accuracy
  • Time management and quick learning skills
  • Performed general office duties such as: operating various office machines, etc

Timeline

Accounts Assistant/Accounts Payable and Receivable Clerk

Johns Hopkins University
09.2020 - Current

Customer Service Representative

Johns Hopkins University
05.2007 - 09.2020

No Degree - Business Administration And Management

Baltimore City Community College
Linda Edmonds