Linda Elizabeth
Dallas,TX
Summary
Experienced professional with coordinating complex logistics operations to ensure efficient supply chain management. Utilizes strategic planning to optimize transportation and reduce costs.
Supply chain professional with extensive experience in logistics and inventory management. Known for effective collaboration and achieving high-impact results. Dependable team player with strong analytical skills and adaptability. Track record of maintaining and fostering strong vendor relationships.
Overview
17
17
years of professional experience
Work History
Air Import Agent
ExFreight Zeta
01.2024 - Current
- Handled time-sensitive cargo shipments expertly, ensuring priority delivery to meet critical deadlines for clients across global time zones.
- Management of shared inbox
- Resolved customer inquiries promptly, fostering positive relationships and increasing client retention rates.
- Improved data accuracy by implementing a thorough system of checks during the documentation process.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
- Enhanced operational efficiency by proactively identifying potential bottlenecks and implementing appropriate solutions.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Skilled at working independently and collaboratively in a team environment.
International Operations Account Manager
FUSION LOGISTICS/WORLDWIDE EXPRESS
03.2015 - 12.2023
- Developed and maintained strong relationships with vendors, ensuring quality service at competitive prices.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Evaluated current procedures for efficiency gains, creating detailed reports outlining recommendations for improvements where applicable.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services.
- Enhanced attendee satisfaction by meticulously planning and coordinating meeting logistics.
- Organized management of shared inboxes
- Organized and detail-oriented with a strong work ethic.
Management Assistant for Freight Forwarding and Logistic Services
DACHSER GmbH & Co. KG
01.2009 - 01.2013
- Hired and trained in 6 of the Rottenburg office's departments: LTL Exports, Contracted Warehousing, Transshipment Warehousing, Billing, Customer Service/Sales, Dispatch
- Maintained and updated billing records using specialized accounting software systems.
- Communicated effectively with drivers and clients to resolve issues and provide updates.
- Maintained accurate inventory records using warehouse management systems.
Education
German Degree in Logistics And Supply Chain - Logistics and Supply Chain Management
Theodor-Heuss-Schule
Reutlingen, Germany12 2012
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Collin County Community College
Plano, TX12 2012
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Montgomery County Community College
Pottstown, PA12 2008
Skills
- Diligent and trustworthy
- Cross-Funcional team collaboration
- Solution Oriented
- Tariff Compliance
- Organizational strategy development
- Performance Metrics
- High-quality customer service
- Good technical knowledge
- Adaptability
- Knowledge of ticketing software solutions
- Contract negotiations
- Supply chain optimization
- Effective problem resolution
- Time Management
- Process Documentation
- Critical analysis skills
- Strong organizational abilities
- Supply chain efficiency
- Supplier relationship management
Accomplishments
- Achieved Revenue Growth through effectively selling and operating international freight shipments for customers.
- Received the ICE Award (Incredible Customer Experience) at Worldwide Express
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Air Import Agent
ExFreight Zeta
01.2024 - Current
International Operations Account Manager
FUSION LOGISTICS/WORLDWIDE EXPRESS
03.2015 - 12.2023
Management Assistant for Freight Forwarding and Logistic Services
DACHSER GmbH & Co. KG
01.2009 - 01.2013
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Collin County Community College
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Montgomery County Community College
German Degree in Logistics And Supply Chain - Logistics and Supply Chain Management
Theodor-Heuss-Schule