Linda Flor Camarena
Pasadena,CA
Summary
Demonstrated expertise in customer service and sales, with strong communication skills in both English and Spanish. Proven ability to work independently with minimal supervision. Consistently achieves high customer satisfaction and sales targets.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Sahara Chiropractor Kinesiology Clinic
08.2024 - 11.2025
- Created Superbills, emails and used CharmEHR, MindBody, Excel for patients invoices.
- Reached out to inactive patients to schedule appointments.
- Designed banners to promote our specials to help reach our monthly sales target.
- Informed patients about our HBOT, RLT, and holistic supplements.
- Handled sensitive information.
- Organized and labeled files in alphabetical order.
Customer Service Representative
Imperial Health Plan of California
04.2023 - 01.2025
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance.
- Coordinated billing inquiries related to payment processing, refunds, adjustments, and account updates accurately.
- Managed escalated customer issues with professionalism and empathy, ensuring swift resolution while maintaining a positive brand image.
Server, Clerk
MonteCedro Retirement Community Independent living
09.2022 - 04.2023
- Documented entry of staff, residents, and visitors into facility with accuracy.
- Delivered large trays of food and beverages with meticulous attention to detail.
- Handled phone and POS system orders.
- Documented entry of staff, residents, and visitors into facility with accuracy.
Education
High School Diploma -
Napa Valley High School
Napa Valley, CASkills
- Customer service expertise
- Microsoft Office proficiency
- Time management
- Sales skills
- Phone etiquette
Availability
OPEN
Timeline
Front Desk Receptionist
Sahara Chiropractor Kinesiology Clinic
08.2024 - 11.2025
Customer Service Representative
Imperial Health Plan of California
04.2023 - 01.2025
Server, Clerk
MonteCedro Retirement Community Independent living
09.2022 - 04.2023
High School Diploma -
Napa Valley High School
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