Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Generic

Daisy Aramburo

Houston,TX

Summary

Experienced healthcare coordinator/front desk intake specialist with nearly 3 years of experience supporting personal injury patients through every stage of their treatment journey. Specializing in medical case coordination, patient advocacy, and managing care under Letters of Protection (LOPs). Skilled in communicating with medical providers, ensuring timely records and billing, and maintaining continuity of care with minimal treatment gaps. Known for being detail-oriented, compassionate, and highly organized—committed to improving patient outcomes and supporting healthcare teams in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Chiropractic Assistant/Case Manager

United Rehabilitation and Chiropractor Clinic
10.2022 - Current
  • Scheduling Coordinator
  • Intake Coordinator
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Maintained confidentiality of records relating to clients' treatment
  • Acquainted patients with therapy procedures by explaining purpose and results of exercises.
  • Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
  • Operated therapeutic equipment under chiropractor supervision.
  • Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Explained treatment procedures and physicians' instructions.
  • Contacted medical facilities to schedule patients for admission/

racked treatment progress and coordinated care with medical and legal teams

Customer Service/Sales Representative/Front Desk Receptionist

Galaxy auto insurance
10.2018 - 09.2022


  • Informed customers of promotions to increase sales productivity and volume.
  • Communicated with clients by phone, walk-ins, and email to answer questions and offer other services
  • Upsold products to policyholders and potential new clients
  • Engaged customers and provided high level of service by carefully explaining details about documents
  • Contacted new and existing customers to outline benefits of products
  • Wrote policies, finalized documents and filed paperwork through or gms system
  • Closed sales on new policies by presenting insurance options to customers accurately and efficiently
  • Trained new hires within a month to expand our company growth

Cellular Sales Representative/Customer Service

Metro by T-Mobile
12.2017 - 10.2018
  • Followed-up with clients after installations to assess quality service and customer satisfaction
  • Demonstrated product features to align with customer needs
  • Kept up to date with regional market and industry trends to optimize marketing and sales plans
  • Drove substantial sales through suggestive selling and by promoting add on purchases

Sales Associate

Fashion House
07.2017 - 10.2017
  • Related products from stockroom out to department sales floor according to seasonal plans
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Northside High Schoold
06-2017

Skills

  • Intake Coordinator
  • Referral Coordinator
  • Front Desk Management
  • Client communication
  • Medical records
  • Patient treatment monitoring
  • Task prioritization
  • Record-keeping
  • Proactive follow-up
  • Bilingual communication skills
  • Notary

Languages

English
Professional
Spanish
Professional

Education

other

Timeline

Chiropractic Assistant/Case Manager

United Rehabilitation and Chiropractor Clinic
10.2022 - Current

Customer Service/Sales Representative/Front Desk Receptionist

Galaxy auto insurance
10.2018 - 09.2022

Cellular Sales Representative/Customer Service

Metro by T-Mobile
12.2017 - 10.2018

Sales Associate

Fashion House
07.2017 - 10.2017

High School Diploma -

Northside High Schoold