Well-qualified Administrative Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
30
30
years of professional experience
Work History
Licensed Realtor
HomeSmart Real Estate, Inc
Phoenix, United States
02.2014 - Current
Advised and informed prospective clients on current market activities and conditions.
Compared recently sold area properties to determine competitive market prices.
Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Increased home sales through persuasion and negotiations.
Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
Investor
Self-employeed
Phoenix, Arizona
01.2011 - Current
Purchased and managed multiple real estate properties.
Created cash flow and expenditure systems to track Returns on Investments
Market properties and select suitable tenants.
Hire and oversee repair and maintenance people.
Orchestrate legal actions when necessary
Head Bartender
Cheesecake Factory Inc
Phoenix, AZ
01.2004 - 03.2015
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Poured and prepared mixed drinks for over hundreds of customers daily.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Decreased waste, following strict recipes and drink measurement protocol.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Closed out cash register and prepared cashier report at close of business.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Operated efficiently in high-volume setting to prepare and serve more drinks and food.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
High School Diploma -
Washington High School
Phoenix, AZ
International Affairs
Lewis & Clark College
Portland, OR
Bachelor of Science - International Business Management
Northern Arizona University
Flagstaff, AZ
05.2000
Skills
Maintenance Coordination
Verbal and Written Communication
Adaptability and Flexibility
Service Orientation
Client Relations
MLS Data Entry and Maintenance
Microsoft proficient
Market Tracking and Research
Documentation and Recordkeeping
Operations Management
State Real Estate Law
Accounting and Bookkeeping
Marketing Strategy Development
Languages
German
Professional Working
Timeline
Licensed Realtor
HomeSmart Real Estate, Inc
02.2014 - Current
Investor
Self-employeed
01.2011 - Current
Head Bartender
Cheesecake Factory Inc
01.2004 - 03.2015
High School Diploma -
Washington High School
International Affairs
Lewis & Clark College
Bachelor of Science - International Business Management