Linda Gaston
Seminole,FL
Summary
Proven track record in surpassing sales goals and enhancing customer satisfaction at American Power And Gas Careers, leveraging strong problem-solving and effective communication skills. Excelled in customer consulting and service upselling, demonstrating a commitment to excellence and teamwork. Achieved significant improvements in customer service delivery through innovative strategies.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
American Power And Gas Careers
Seminole, FL
10.2024 - 12.2024
- Surpassed sales goals through implementation of successful marketing strategies.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Customer Service Representative
Supervisor Of Elections Office
Largo, Florida
02.2024 - 10.2024
- Surpassed sales goals through implementation of successful marketing strategies.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Help answer questions for customers related to the Elections process.
Inside Sales Representative
Linares Holdings
Clearwater, FL
01.2020 - 12.2023
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Assist customers with sales and services of DME equipment.
Customer Service Representative
Intouch 24/7
Clearwater, FL
11.2018 - 11.2020
- Surpassed sales goals through implementation of successful marketing strategies.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Education
Associate of Arts - Early Childhood Education
State College of Florida
Bradenton, FL06-2025
Skills
- Effective communication
- Problem solving
- Customer consulting
- Service upselling
- De-escalation techniques
- Strong teamwork
Timeline
Customer Service Representative
American Power And Gas Careers
10.2024 - 12.2024
Customer Service Representative
Supervisor Of Elections Office
02.2024 - 10.2024
Inside Sales Representative
Linares Holdings
01.2020 - 12.2023
Customer Service Representative
Intouch 24/7
11.2018 - 11.2020
Associate of Arts - Early Childhood Education
State College of Florida