Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Gaumond

South Attleboro,MA

Summary

Enthusiastic administrative assistant/receptionist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and willing to train in further. Motivated to learn, grow and excel in needed skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Personal Care Assistant

Gail Joubert
Springfield, MA
12.2008 - 02.2011

Assisted with

  • Ran errands for patients, did shopping, and picked up other necessities.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Planned activities to encourage movement, stretching and strength building.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Assisted with daily living activities, running errands and household chores.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Receptionist

Cooper Cargill Chant
North Conway, NH
05.2006 - 12.2008
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered and quickly redirected large volume of calls on central system.

Administrative Assistant

Habilitation Assistance
Hyannis, MA
09.1997 - 05.2006
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Edited documents to improve accuracy of language, flow and readability.
  • Managed relational database to store information for reference, reporting and analysis.
  • Leveraged accounting software to manage expenses and keep track of finances.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Interacted with vendors to purchase and set up equipment and services.
  • Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Maintained company handbook to outline policies and provide insights to company mission and values.

Education

No Degree - Accounting

New Hampshire College
Brunswick, ME

Skills

  • Time Management
  • Team Collaboration
  • Household Cleaning
  • Progress Tracking
  • Clear Communication
  • Supportive Personality
  • First Aid Certification
  • Attentive to People
  • Caring Companionship
  • CPR Certification
  • Sound Judgment
  • Accurate in Following Orders
  • Word Processing
  • Documentation and Recordkeeping
  • Vitals Monitoring and Documentation
  • Incontinence Care
  • Blood Glucose Monitoring
  • Laptop and Tablet Operation

Timeline

Personal Care Assistant

Gail Joubert
12.2008 - 02.2011

Receptionist

Cooper Cargill Chant
05.2006 - 12.2008

Administrative Assistant

Habilitation Assistance
09.1997 - 05.2006

No Degree - Accounting

New Hampshire College
Linda Gaumond