Linda Gay
Brandon,FL
Summary
Adaptable and skilled sales representative with a diverse background in customer service and call center training. Known for strong communication and sales demonstration abilities, ready to contribute to team success and drive measurable results.
Overview
12
12
years of professional experience
Work History
Sales Representative
Jostens
Shelbyville, Tennessee
02.2019 - 03.2021
- Travel
- Set up Graduation Displays.
- Conducted product presentations to showcase features and benefits effectively.
- Developed key customer relationships to increase sales.
- Created detailed reports on daily, weekly, and monthly sales activity.
Gift Shop Assistant
Carters Pharmacy and Gifts
Fayetteville, Tennessee
06.2016 - 06.2019
- Greeted customers upon entering the store and provided assistance as needed.
- Provided excellent customer service to ensure a positive shopping experience.
- Set up displays of merchandise and promotional materials.
- Processed transactions using point-of-sale systems efficiently.
Call Center Specialist/Trainer
Christian Brands
Lewisburg, Tennessee
05.2009 - 09.2014
- Processed orders for customers over the phone.
- Developed strong relationships with repeat customers through consistent follow-up communication.
- Provided knowledgeable support on product features and promotions to drive sales and upsell.
- Trained new representatives on call handling procedures and best practices.
- Utilized a computer system to track customer accounts and update order information.
Education
High School Diploma -
San Diego High
San Diego, CASkills
- Product presentations
- Customer service excellence
- Team collaboration
- Communication skills
- Training and mentoring
- Customer service
- Upselling and cross selling
- Sales demonstration
- Product and service knowledge
- Adaptability to change
Timeline
Sales Representative
Jostens
02.2019 - 03.2021
Gift Shop Assistant
Carters Pharmacy and Gifts
06.2016 - 06.2019
Call Center Specialist/Trainer
Christian Brands
05.2009 - 09.2014
High School Diploma -
San Diego High