Yusra Alzughaier
Houston,TX
Summary
Motivated college student with diverse experience in customer service, education support, and data collection. Demonstrates effective communication and teamwork skills while assisting individuals in a fast-paced environment. Committed to fostering positive interactions with students, customers, and staff, ensuring attention to detail and organizational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sales Representative
AT&T Mobility
Houston, TX
07.2026 - Current
- Demonstrated features of wireless products to enhance customer understanding and satisfaction.
- Educated customers on service plans, promotions, and features tailored to their needs.
- Engaged customers by providing detailed product information and answering inquiries.
- Resolved customer issues promptly, ensuring a positive shopping experience for all clients.
- Collaborated with team members to achieve store sales goals and improve customer experience.
- Analyzed customer feedback to improve products and services.
- Managed inventory levels by ordering sufficient stock for each account.
Paraprofessional Intern
High School Internship
Hobson, Texas
12.2024 - 05.2026
- Guided students in staying focused, organized, and engaged with assignments and enhancing their learning experience.
- Collaborated with students to address individual academic needs.
- Assisted teachers with classroom activities and student support.
- Supported a positive and respectful learning environment.
- Monitored student behavior to promote a positive learning environment.
- Facilitated ongoing communication between teachers and parents about student progress, strengthening home-school connections.
- Created and maintained positive relationships with students, parents, and colleagues.
- Organized educational materials and resources for classroom activities.
Market Research Interviewer
Recon Market Research
03.2024 - 08.2024
- Conducted professional phone surveys to gather actionable research data for analysis.
- Communicated effectively with customers, ensuring clarity and professionalism in all interactions.
- Practiced active listening during customer interactions to accurately identify and address needs., teamwork, and attention to detail.
- Managed responsibilities efficiently in a fast-paced environment.
Private Event Server
Event Service
- Delivered exceptional customer service during private events, enhancing guest satisfaction.
- Greeted guests upon arrival, informed them about menu selections, and addressed inquiries about item availability, contributing to a positive dining experience.
- Served food and beverages while efficiently organizing event spaces to ensure seamless operations.
- Maintained a clean, welcoming, and professional environment.
- Set up and cleaned event spaces before and after functions.
- Assisted guests with inquiries and provided excellent customer service.
- Arranged table settings meticulously for each event to enhance guest experience. and arranged dining areas for events.
- Collaborated effectively with team members during busy events. with team members during busy events.
Education
High School Diploma -
Elsik Highschool
05-2026
Some College (No Degree) - Psychology
Houston Community College
09-2026
Skills
- Customer service
- Product knowledge
- Sales training techniques
- Online sales strategies
- Product presentations
- Customer retention
- Data collection
- Analytical thinking
- Performance improvement
- Effective communication
- Team collaboration
- Time management
Leadership & Activities
- Participated in Air Force JROTC at Alief Elsik High School for one year.
- Developed leadership, discipline, teamwork, and time management skills.
Certification
- Paraprofessional
Timeline
Sales Representative
AT&T Mobility
07.2026 - Current
Paraprofessional Intern
High School Internship
12.2024 - 05.2026
Market Research Interviewer
Recon Market Research
03.2024 - 08.2024
Some College (No Degree) - Psychology
Houston Community College
High School Diploma -
Elsik Highschool
Private Event Server
Event Service