Linda Gerstner
Panama City Beach,FL
Summary
Customer-focused, skilled in enhancing satisfaction and driving positive outcomes. Demonstrates strong communication and interpersonal abilities to effectively address concerns. Eager to support team objectives and contribute to organizational success.
Overview
34
34
years of professional experience
Work History
Part-time
Bed, Bath & Beyond
Panama City Beach, FL
02.2018 - 09.2019
- Enhanced customer satisfaction by effectively resolving issues with knowledgeable, friendly service.
- Executed daily operational tasks with accuracy and efficiency, supporting overall team goals.
Part-time
Lowes
Panama City beach, FL
02.2017 - 01.2018
- Delivered attentive service to customers during face-to-face interactions and phone conversations.
- Collaborated with diverse coworkers to achieve product and service-related goals and resolve issues.
Owner Operator
Mrs. G's Tee's
Wylie, Texas
07.2000 - 07.2015
- Operated a screen-print and embroidery business, focusing on quality and customer satisfaction.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Communicated with customers to confirm details and resolve order questions.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Set pricing structures according to market analytics and emerging trends.
Chamber Chairwoman
Sachse Chamber of Commerce
Sachse, Texas
12.2011 - 01.2012
- Led board meetings for Sachse Chamber of Commerce initiatives and governance.
- Advocated for Sachse Chamber of Commerce with city leaders and local businesses to strengthen community ties.
Dispatch Supervisor
Storer Cable / ATT Cable
Garland, Texas
11.1985 - 11.2005
- Assigned work orders and service calls using dispatch scheduling systems.
- Coordinated customer repairs with service representatives and field technicians.
- Communicated schedule changes to technicians, supervisors, and customer service teams.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Scheduled, assigned, and monitored the work of dispatchers.
ACTIVITIES
- Re-love/Refinish furniture.
- Enjoy meeting and hanging with friends in my neighborhood as well as keeping abreast of local activities.
- Believe in doing what is best for my neighborhood and Panama City Beach, FL.
Timeline
Part-time
Bed, Bath & Beyond
02.2018 - 09.2019
Part-time
Lowes
02.2017 - 01.2018
Chamber Chairwoman
Sachse Chamber of Commerce
12.2011 - 01.2012
Owner Operator
Mrs. G's Tee's
07.2000 - 07.2015
Dispatch Supervisor
Storer Cable / ATT Cable
11.1985 - 11.2005