LINDA GILES
Conyers,GA
Summary
Creative Business Owner with exceptional background spent in [Customer Service]. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Licensed auto claims adjuster position in virtual or in person environment. Ready to help team achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking Auto Claims position. Offering excellent communication and good judgment.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Essence Of Me Services
Conyers, Georgia
03.1990 - Current
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Employed prompt decision-making and in-depth research to resolve issues.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Created and monitored promotional approaches to increase sales and profit levels.
- Built and deployed operational procedures, training programs and administrative systems to handle needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Trained and motivated employees to perform daily business functions. 'Managed over 50 customer calls per day.'
Lead Infant Room Teacher
Springfield Christian Academy
Conyers, United States
01.2018 - 07.2021
- Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained confidentiality of children, family information and staff.
- Employed learning through play philosophy and educational objectives, striking balance between teacher-directed and child-directed activities and encouraging children to communicate verbally.
- Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
- Allowed for ample outdoor recreation time to support physical development.
- Managed 6 infants per day.
Education
Diploma - Early Childhood Education
Georgia Piedmont Technical College
Clarkston, GA07.2021
Associate of Science - Paralegal
Virginia College - Birmingham
Birmingham, AL2011
Skills
- Verbal and Written Communication
- Performance Assessment
- Understanding Customer Needs
- Creative Problem Solving
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Customer Retention Strategies
- Data Entry and Maintenance
- Responding to Difficult Customers
Certification
- Licensed Adjusters State of Texas
- Certified State Farm Auto Adjusters Certification
Affiliations
- National Honor Society
- Notary Public
- Court Appointed Special Advocate
Timeline
Lead Infant Room Teacher
Springfield Christian Academy
01.2018 - 07.2021
Salon Owner/Operator
Essence Of Me Services
03.1990 - Current
Diploma - Early Childhood Education
Georgia Piedmont Technical College
Associate of Science - Paralegal
Virginia College - Birmingham