Linda Gill
Portland
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating the ability to adapt quickly to new environments. Committed to team success while actively pursuing professional development opportunities. A positive attitude and dedication to continuous learning foster a strong desire to excel in any role. Passionate about leveraging skills to make a meaningful impact within the organization.
Overview
32
32
years of professional experience
Work History
Printing Services Lead
University of Portland
02.1995 - Current
- Responsible for directing staff and controlling the operations of the print shop by prioritizing, organizing, and planning.
- Maintains the online ordering platform Web-to-Print by recognizing inefficiencies that need addressing. Implements pricing and adjustments, and creates new order forms. Also, generates reports on various metrics.
- Oversees the Print Shop budget, reviews leases and billing invoices, including onsite copiers, printers, and mailing equipment.
- Verifies the accuracy of billing, including monthly accounting reports, processes chargebacks according to an established schedule, and ensures reports are accurate.
- Manages the pricing, purchasing, and storage of paper and bindery supplies to ensure optimal inventory levels.
- Coordinate the production of multiple print projects with diverse production needs. This involves meticulous planning and execution to ensure the delivery of on-brand materials that are visually appealing and tone-appropriate, which may include selecting suitable imagery.
- Consult with designers, other marketing staff, departmental contacts, and external printers to determine production timelines and secure necessary resources. Proactively communicate progress and status across all partners and teams.
- Responsible for performing a variety of data processing functions in compliance with USPS, including the setup and operation of the mailing equipment.
- Prepares written materials (e.g., reports, memos, letters, procedures, manuals, bids, contracts, etc.) for the purpose of documenting activities, providing written references, and/or conveying information.
- Recommended policies, procedures, and/or actions that impact print shop operations for the purpose of achieving the university’s goals and objectives.
- Hire and supervise student employees, includes setting of expectations, training and professional development, timesheet approval, performance management and evaluations.
Production Manager
University of Portland
05.2000 - 06.2009
- Reorganized departmental files from a paper system to electronic access of data.
- Designed and implemented database programs to reduce redundancy, streamline processes and improve daily operations.
- Troubleshoots a variety of challenging and unique office problems.
- Maintains office inventories; purchase as required.
- Update Desk Top Mailer software programs to ensure compliance with USPS regulations.
- Provide backup support for Mailing Specialist as need.
- Performing diverse administrative duties such as personalized correspondence, creating presentations and maintaining confidential files/records.
- Implemented copyright procedures to ensure the university’s compliance with the law.
- Proficient in Filemaker Pro 11, MS Excel, MS Word, Windows 2000 Professional and MS Outlook; working knowledge of Banner 7.0 and QuarkXPress.
- Administrative Support
Customer Service
University of Portland
07.1997 - 05.2000
- Extensive direct contact with a variety of individuals and groups including professional and administrative staff, customers, students, teachers, service technician and sales representatives.
- Greeting and assisting customers; answering multiple line telephone while screening and transferring calls and handling general inquires.
- Printing documents from an electronic device or via e-mail generally while the customer waits.
- Customer Service
Administrative Assistant
Myers Butcher Supply
01.1997 - 07.1997
- Maintaining up-to-date and accurate budget reports and reconcile budget line items with Controller’s Office using the Banner software system.
- Keep accurate vendor information on paper pricing.
- Research and resolve any discrepancies with purchase orders
- Process purchase orders and check request in an efficient, timely manner.
- Participates in the budgeting process and contributes to economic success.
- Compile department charge back reports for mailings, paper supplies, high speed duplicator, publications, and 60 convenience copiers and submit to the Controller’s office monthly.
- Budgets/Billing
Mail Center Clerk
University of Portland
02.1994 - 01.1997
- Provide backup support for Mailing Specialist as need.
- Performing diverse administrative duties such as personalized correspondence, creating presentations and maintaining confidential files/records.
- Implemented copyright procedures to ensure the university’s compliance with the law.
- Administrative Support
Skills
- Adobe Creative Suite
- Microsoft Office
- Web-to-Print
- Service Now
- Pit Stop Pro
- Quite Imposing
- Bulk Mailer Professional
- Fiery Command Work Station
Timeline
Production Manager
University of Portland
05.2000 - 06.2009
Customer Service
University of Portland
07.1997 - 05.2000
Administrative Assistant
Myers Butcher Supply
01.1997 - 07.1997
Printing Services Lead
University of Portland
02.1995 - Current
Mail Center Clerk
University of Portland
02.1994 - 01.1997
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